Messaging Abuse Analyst

About the Role

As a member of Google's Trust & Safety team, you will play a pivotal role in protecting users and maintaining the integrity of Google’s products by preventing abuse across the messaging ecosystem. This position involves cross-functional collaboration with engineers and product managers globally to identify, analyze, and fight abuse and fraud at a large scale, ensuring a safer online environment.

Key Responsibilities

• Investigate emerging abuse trends and perform intricate data analyses to discover new signals for scalable enforcement solutions.
• Translate abuse protection needs into data modeling projects and develop prototypes to address them.
• Work closely with Engineering, Product, and Program Management to formulate detailed requirement documents rooted in thorough data analysis and product knowledge.
• Engage in proactive threat monitoring, spot gaps in abuse detection, and continuously refresh abuse rules based on evolving patterns to mitigate risks.
• Lead initiatives to prevent misuse of Google's infrastructure that could result in user harm or financial fraud, collaborating with carriers and ecosystem partners for remediation and investigations.

Qualifications

Minimum:

• Bachelor’s degree or equivalent practical experience.
• At least five years of experience in data analysis, including trend identification, summary statistics generation, and deriving insights from quantitative and qualitative datasets.
• Five years of experience managing projects, including defining scope, goals, and deliverables.

Preferred:

• Eight or more years in signal development, data analysis, cybersecurity, or anti-abuse.
• Proficiency in one or more programming languages such as Python or Golang.
• Experience handling complex engineering systems and processes.
• Background in fraud and abuse investigations, fraud risk management, security, and threat analysis related to internet, telephone, or communication products.
• Knowledge of messaging protocols and fraud types including SMS, MMS, RCS, SIM, and phone number fraud.
• Strong communication and presentation skills to effectively share insights with diverse teams, influencing at multiple organizational levels.

Additional Information

Applicants will have the option to choose their preferred work location from Hyderabad, Telangana or Bengaluru, Karnataka, India.

Google is an equal opportunity employer committed to diversity and inclusion. The organization considers all qualified individuals without regard to race, color, ancestry, religion, gender, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or criminal history in accordance with applicable laws. Accommodations are available upon request during the application process.