Property Listings Coordinator

Role Overview

Join our Channels team as a Property Listings Coordinator where you will manage and optimise property listings on external booking platforms such as Airbnb and Booking.com. Your focus will be on maintaining high-quality listing content, enhancing performance metrics, and collaborating closely with internal departments to ensure an outstanding experience for guests and clients.

Key Responsibilities

• Manage creation, updates, and maintenance of property listings across multiple booking channels, ensuring each listing is accurate and enticing.
• Conduct comprehensive quality assurance checks to maintain consistency and excellence across all listings.
• Serve as a liaison between the Channels team and other internal teams to guarantee smooth communication and coordination.
• Analyze listing and revenue data using tools such as Excel and Google Sheets, delivering actionable insights to drive improvements.
• Identify and troubleshoot platform-related challenges proactively, implementing effective solutions to increase operational efficiency.
• Optimize team workflows, ensure timely completion of tasks, and contribute to meeting quarterly targets.

Candidate Requirements

• 2 to 3 years of experience in operations, listing management, or comparable roles in a fast-paced, technology-driven setting.
• Strong analytical skills with proficiency in Excel or Google Sheets for data evaluation and insight generation.
• Exceptional attention to detail and dedication to high-quality output.
• Proactive problem-solving skills and resourcefulness in resolving issues.
• Excellent organizational capabilities to effectively manage multiple projects simultaneously.
• Outstanding communication abilities, both written and verbal, enabling effective teamwork across diverse groups.
• Passion for delivering excellent guest experiences and supporting host success.
• Fluent or business-level proficiency in English, both written and spoken.
• Requirements for work setup include a quiet dedicated workspace, headset with microphone and webcam, reliable high-speed internet (minimum 5 Mbps) with backup, and a laptop or desktop with at least a quad-core 2.5GHz CPU, 8GB RAM, and 128GB SSD storage.

Additional Information

• This position is offered as a contract role.
• Candidates should note that government-mandated benefits such as SSS, PAGIBIG, and PhilHealth are not provided.
• Equipment is not supplied by the company; candidates must meet the specified technical requirements before starting.