Showroom Coordinator

About the Role

Dongfeng is launching its inaugural showroom in Jamaica in the fourth quarter of 2026, seeking a dedicated Showroom Coordinator to lead the back-office operations. This pivotal role places you at the nucleus of every deal, overseeing the entire documentation process from the customer's initial visit through to handover. You will manage financing, insurance paperwork, and maintain meticulous audit trails, ensuring the smooth operation of the showroom start to finish.

Key Responsibilities

• Serve as the initial contact for showroom visitors, phone inquiries, and online leads.
• Manage daily showroom operations including schedules, appointments, test drives, and visits from OEM and banking partners.
• Assemble comprehensive deal packages for all financed transactions, including customer identity verification, payslips, and bank application documents.
• Submit and monitor financing applications with partnered banks until approval and final funding.
• Coordinate customer insurance paperwork along with accessory and protection package sales.
• Execute contract documents following the dealership’s retail standards and maintain complete audit records.
• Manage vehicle delivery processes, including checklists, customer briefings, accessory installations, and branded handovers.
• Weekly reconcile deposits, bank disbursements, and final cash flows with the parent company’s finance team.

Candidate Profile

• Minimum of three years’ experience in a customer-focused administrative role within regulated sectors such as banking, insurance, mortgage origination, professional services, or franchised dealerships.
• Proven experience preparing credit or loan application files.
• Exceptional attention to detail with thorough document management and audit trail maintenance.
• Strong verbal and written communication skills.
• Comfortable using digital CRM and portal software platforms.

Desirable Skills

• Previous experience within automotive dealership administration.
• Familiarity with insurance or banking processes related to loan packaging.
• Awareness of Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• Knowledge of the Hire Purchase Act and Sale of Goods Act.

Why Join Us

• Be central to launching a brand-new dealership with a visible and vital role in operations.
• Opportunity to develop and structure the back-office operations from inception.
• Potential for significant career growth as the dealership expands.
• Work with modern operational portals that streamline audit trails automatically.
• Company provides branded uniforms for your professional appearance.