Telecaller

Company Overview

Realty Organiser, part of Eagle Netra Real Estate Technologies Pvt. Ltd., offers a unified software platform built to make real estate work simpler and more efficient. Its system brings together lead handling, property management, finance, HR, and material management so businesses can run with better control and improved productivity.

Role Overview

This is a full-time, onsite Telecaller position in Bhopal. The role focuses on calling prospective and current clients, explaining Realty Organiser’s real estate software offerings, and creating qualified leads for the sales team.

Key Duties

• Make outbound and receive inbound calls to prospects and existing customers.
• Present product details clearly and professionally over the phone.
• Identify and qualify leads for handoff to the sales team.
• Keep call logs and customer records updated in the system.
• Track inquiries and ensure timely follow-up.
• Arrange meetings, appointments, or product demos as required.
• Understand customer needs and respond in a polite, helpful manner.
• Work closely with sales and support teams to deliver a smooth customer experience.

Qualifications

• Excellent spoken communication and active listening abilities.
• Strong customer handling skills, with patience, empathy, and a service-first approach.
• Comfort using basic computer tools, including CRM or lead-tracking systems.
• Good organization and time management to manage call loads and follow-ups.
• Willingness to work from Bhopal and coordinate with different teams.
• Ability to work toward targets and performance expectations.
• Telecalling, sales, or real estate experience is helpful but not essential.
• Minimum education should be a high school diploma or an equivalent qualification; business or communication studies are an added advantage.