Growth & Engagement Associate Internship (Remote, Part-Time)

Internship Overview

This internship offers the opportunity to actively contribute to expanding and engaging Vedron's user community through varied digital strategies, ensuring smooth user onboarding and fostering a safe, interactive environment. The role includes direct user outreach, content creation, user support, and data-driven improvements while collaborating in a remote, flexible work setting.

Key Responsibilities

• Engage with target users by participating in online communities such as Reddit, Discord, Telegram, WhatsApp groups, and forums. Assist users sincerely before promoting the app, avoiding spam.
• Initiate communication with individuals and influencers, launch college programs to encourage student participation, offering rewards and certificates.
• Conduct A/B testing on advertisement messages to optimize user acquisition efforts based on performance data like views, clicks, and conversion rates.
• Streamline user sign-up by simplifying steps including email verification, OTP, personal details, ID verification, and profile setup to maximize user retention.
• Support users in successfully completing ID verification by providing guidance and tips to reduce failures caused by unclear images or incorrect documents.
• Develop instructional resources such as welcome emails, in-app tips, GIFs, and FAQs to assist new users and alleviate confusion.
• Monitor and enhance user funnel drop-offs, particularly during ID uploads by adding helpful options like photo tips, retake functionality, or temporary skip possibilities.
• Maintain group chat safety on platforms like Discord, Telegram, and app chats by removing spam, scams, and inappropriate posts promptly.
• Implement uniform enforcement of community rules through warnings and penalties such as muting or banning repeat offenders while documenting incidents systematically.
• Mediate conflicts and rumor spreading by intervening, deleting problematic messages, reminding users of guidelines, and transferring discussions to private chats if needed.
• Create concise, engaging educational content including 1-2 minute videos, GIFs, and step-by-step tutorials to help users utilize app features effectively.
• Organize live Q&A sessions weekly via Discord or Zoom to address user queries in real time and archive recordings for future reference.
• Analyze feature usage metrics such as daily and monthly active users to identify challenges and tailor teaching efforts accordingly.
• Provide prompt user support by responding within 2-5 minutes to inquiries via chat, email, or WhatsApp, resolving issues like payment failures, OTP problems, or locked accounts.
• Utilize prepared response templates covering over 50 common issues to enhance efficiency in communication.
• Collect detailed bug reports including user IDs, device information, screenshots, and reproduction steps to facilitate rapid fixes by technical teams.
• Gather user satisfaction ratings after support interactions and periodically assess willingness to recommend the app, implementing improvements based on feedback.
• Analyze user behavior with tools like Mixpanel to track user progression through sign-up phases and review complaints to detect pain points.
• Produce weekly summaries highlighting top challenges, requested features, points where users drop off, and overall community sentiment for the internal team.
• Experiment with innovative growth incentives such as referral bonuses, login rewards, and contests to attract users cost-effectively.
• Propose actionable solutions accompanying data insights to address observed issues, e.g., fixing specific bugs causing users to abandon the process.

Candidate Profile and Eligibility

• Must be able to work remotely and available for the full 3-month internship duration, starting between August 12 and September 16, 2026.
• Interest in building communities, social networking, and engaging digital platforms is essential.
• Strong communication skills and a personable, proactive approach to interacting with users.
• Comfortable with social interaction and enthusiastic about contributing ideas to support business growth.
• Female applicants are actively encouraged as the organization aims to hire 50% women candidates.

Additional Details

• The monthly stipend ranges from INR 10,000 to 50,000, split into a fixed component of INR 8,000-20,000 plus an incentive-based component of INR 2,000-30,000.
• Work schedule includes flexible hours with a five-day workweek, offering a certificate and letter of recommendation upon completion.
• Vedron is dedicated to advancing practical AI by collaborating with leading AI labs, enterprises, and government entities, supported by a vast expert network for model evaluation and safety enhancement.