Administrative Entry-Level Professional - Operations & Office Support (Remote)

Company Overview

PULSE (MENA) is a progressive organization dedicated to operational excellence and business advancement across the Middle East and North Africa. It fosters an inclusive, collaborative, and technology-rich culture where professionals can develop rewarding careers contributing to impactful projects. The company operates as a remote-first workplace valuing accountability, innovation, teamwork, and continuous learning.

Position Summary

We are looking for a motivated, detail-focused Administrative Entry-Level Professional to join our Operations & Office Support team. This opportunity is tailored for recent graduates or early-career professionals eager to gain hands-on experience in business operations, administrative coordination, and remote office management. The role involves supporting seamless daily internal operations through collaboration across departments, document handling, schedule coordination, digital record maintenance, and helping improve processes within a fully remote setting. This role supports professional growth and exposure to dynamic business functions.

Key Duties

• Provide ongoing administrative assistance to operations and management teams.
• Create, format, and organize business documents, reports, presentations, and correspondence.
• Maintain well-organized and current digital filing systems.
• Assist with data entry, verification, and record upkeep while handling confidential information with discretion.
• Support day-to-day operational activities and monitor workflow progress.
• Coordinate meetings internally, prepare agendas, meeting notes, and track action items.
• Manage operational calendars, schedule virtual meetings, workshops, and events.
• Act as a liaison for administrative requests and communications between departments.
• Assist with onboarding documentation and support procurement and administrative operations as needed.
• Enter and update company databases, generate basic reports, and verify data accuracy.
• Recommend workflow enhancements and help develop SOPs to boost efficiency, including introducing automation and digital tools.
• Support special projects assigned by management with focus on continuous improvement.

Qualifications

• Bachelor's degree or diploma related to Business Administration, Management, Office Administration, or Operations Management.
• Recent graduate or up to two years of experience in administrative or office support roles.
• Excellent written and spoken English communication skills.
• Strong organizational skills and the ability to manage time effectively.
• Attention to detail and accuracy with a professional attitude and customer-service orientation.
• Capability to work independently in a remote setup and solve problems critically.
• Multitasking abilities with deadline management skills.

Technical Proficiencies

• Experienced in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook.
• Familiar with Google Workspace applications like Docs, Sheets, Drive, Meet.
• Comfortable with virtual collaboration tools such as Microsoft Teams, Zoom, Slack.
• Basic expertise in spreadsheets and data management.
• Quick learner of new software and business systems.

Preferred Skills

• Previous internship or volunteer experiences in administration, operations, or customer service.
• Knowledge of project management platforms such as Trello, Asana, ClickUp, or Monday.com.
• Experience with document management systems and cloud collaboration tools.
• Understanding of remote work administrative best practices.
• Arabic language proficiency is a plus.

Core Competencies

• Effective organization and planning.
• Strong communication and time management.
• Flexibility and teamwork.
• Integrity and accountability.
• Initiative, analytical thinking, attention to detail, and confidentiality.

Benefits and Work Environment

• Comprehensive onboarding and professional training.
• Mentorship from experienced operations leaders.
• Exposure to cross-functional business operations and process improvement initiatives.
• Opportunities for career development within a flexible remote work setting.
• A collaborative and supportive team culture with access to modern digital collaboration tools.

Working Conditions

• This is a fully remote role within the MENA region.
• Standard business hours with occasional flexibility as needed.
• Requires a reliable internet connection and a suitable remote work environment.
• Regular virtual meetings and team interactions are part of the role.

Performance Metrics

• Quality and precision in administrative tasks.
• Timeliness in completing assigned duties.
• Effective communication and collaboration.
• Organized documentation management.
• Dependability and accountability in a remote work context.
• Contributions toward operational efficiency and continuous improvement.

Equal Opportunity Commitment

PULSE (MENA) champions diversity and inclusiveness, offering equal employment opportunities based on qualifications and merit. We embrace applicants from all backgrounds and are dedicated to a non-discriminatory hiring process throughout the employee lifecycle.