Audio Visual Technician

About the Company

This role is with a hotel that is part of the Accor group, a global hospitality leader comprising over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. The organization values individual contributions and promotes opportunities for growth, with a focus on creating positive and lasting experiences for guests, colleagues, and the planet under a vision of responsible hospitality.

Become a Heartist® and bring your passion to an environment where every gesture and smile matters.

Role Overview and Responsibilities

• Maintain cleanliness and proper upkeep of all audio-visual (AV) equipment.
• Set up, install, and configure AV devices such as projectors, microphones, sound systems, lighting, video monitors, cameras, and video conferencing tools.
• Verify that all equipment connections are secure and fully operational before events or presentations.
• Operate AV systems live during events to ensure optimal sound and visual quality.
• Handle live audio mixing, video switching, and lighting management throughout events.
• Conduct periodic maintenance of AV equipment to maintain performance standards.
• Troubleshoot and diagnose technical issues when they arise and coordinate repairs or handle repairs directly.
• Support event organizers, presenters, and users with technical assistance for AV setups.
• Assist in event setup and live operations to facilitate smooth execution.
• Coordinate closely with event planners, IT personnel, and other stakeholders to accommodate specific event requirements.
• Collaborate with team members to oversee AV inventory management.
• Keep detailed records of equipment inventory, maintenance schedules, and repairs.
• Document configuration settings, operational protocols, and troubleshooting guidelines.
• Be knowledgeable about recreational facilities, evening programs, and shows, including technical requirements.
• Manage bands and performers during sound checks, stage arrangements, and coordination of artist riders.

Candidate Qualifications

• At least 2 to 3 years of relevant experience as an AV Technician, ideally within luxury hospitality, events, entertainment, or live production environments.
• Educational credentials such as a diploma or certificate in Electrical Engineering, Audio Visual Technology, Electronics, or related technical fields are strongly preferred.
• Comprehensive technical expertise in professional audio, video, lighting, and conferencing systems including installation, configuration, operation, and troubleshooting skills.
• Proficiency with equipment such as PA systems, mixers, amplifiers, projectors, LED displays, wired and wireless microphones, lighting consoles, and video monitors.
• Hands-on experience with live event sound mixing, video switching, lighting control, and event setup.
• Good knowledge of signal flow, cabling, power distribution, and adherence to safety standards.
• Effective English communication skills to provide clear technical support to event stakeholders.
• Ability to work both independently and collaboratively in a dynamic, event-driven hospitality setting, meeting operational deadlines.
• Strong problem-solving abilities with keen attention to detail and proactive maintenance approach.
• Willingness to work in rotating shifts, including evenings, weekends, and public holidays as required by event schedules.

Additional Information

Working Environment: The team operates in a hospitality setting that encourages cultural inclusion and teamwork. The property supports a diverse workforce and aligns with local regulatory requirements such as necessary work permits.

Diversity and Inclusion: The company actively promotes inclusion by recruiting and supporting diverse talent in its workforce.