Barista

About the Role

We are seeking a dedicated Barista for a full-time position involving 35 hours per week. Our company, Pret A Manger, operates over 750 shops across more than 20 countries, serving exceptional food and organic coffee. This opportunity offers a dynamic and growing environment where you can build lasting skills and pursue career advancement.

The workplace is located at 8 Victoria Road, Surbiton KT5 4JU, England.

Who We Are

At Pret, passionate and hardworking individuals find the confidence and expertise to develop their unique career paths. Over 80% of our managers and 20% of our support staff, including senior leadership, began their journey on the shop floor.

Key Responsibilities

• Handcraft and serve all barista-prepared beverages, including iced drinks, with care and consistency.
• Complete comprehensive training to master the art of brewing and serving quality organic coffee.

Candidate Profile

• Demonstrate kindness, honesty, and generosity by bringing warmth and authenticity to the workplace.
• Exhibit passion for excellent customer service and strive to create joyful experiences.
• Be a collaborative team member enthusiastic about coffee and eager to serve each cup with care and dedication.
• Ready to learn continually and grow within the company.

Compensation and Benefits

• Competitive hourly wage of £14.55, inclusive of mystery shopper bonuses.
• An additional £5 per hour for shifts starting between 3:00 and 5:00 AM following initial training.
• Annual leave entitlement of 28 days, prorated for part-time workers.
• Participation in pension schemes and healthcare cash plans.
• Complimentary food and drinks during shifts.
• Club Pret membership offers 50% discounts on food and up to five free barista-prepared drinks per day when off duty.
• Loyalty awards recognizing 5, 10, 15, and 20 years of service.
• Regular acknowledgment and rewards for outstanding standards.
• Access to discounts on shopping, travel, fitness, dining, technology, and more through a marketplace.
• Flexible working hours to maintain work-life balance.
• Provision of comfortable shoes for shifts.

Growth Opportunities and Company Culture

• Various personal development prospects including paid professional qualifications like Level 3 apprenticeships and chances for internal transfers.
• An inclusive environment that values diversity and encourages a sense of belonging for all employees.
• A fast-paced, varied work setting that promotes skill diversification and continuous learning.
• Commitment to community impact through initiatives addressing homelessness, food waste reduction, and supporting social causes via The Pret Foundation.

Core Values

• Aim for happy teams and satisfied customers.
• Maintain amazing standards every day.
• Always strive for improvement and growth.
• Act ethically and do the right thing.

Recruitment Process

• The hiring process includes an initial phone screening followed by a 60-minute in-shop interview with the General Manager and team members.
• Applications from underrepresented groups, including women, people with disabilities, neurodiverse individuals, ethnic minorities, and LGBTQ+ persons, are encouraged. Support and accommodations during recruitment are available upon request.
• Applicants are advised to complete their application authentically without reliance on AI tools.