Benefit Administrator

About the Role

Join a vibrant team delivering exceptional client service focused on managing benefit administration for mid-sized companies. This position encompasses diverse responsibilities ranging from eligibility processing, enrollment, implementation, to managing EDI data feeds. A solid foundation in HRIS technology is crucial, with success dependent on expertise with complex platforms and autonomous high-level performance.

Responsibilities

• Manage enrollments, terminations, qualifying life events, status adjustments, and dependent verifications.
• Offer guidance concerning eligibility criteria, issuance of ID cards, benefit inquiries, and handle escalations with insurance carriers.
• Collaborate with carriers and vendors to resolve claims issues and address daily client concerns.
• Communicate effectively with client HR teams to implement best practices and enhance operational efficiency.
• Assist in configuring and building HRIS systems for new clients, including thorough testing to ensure accuracy.
• Submit updates and changes to insurance carriers and support post-renewal tasks such as billing audits and verification of data feeds and files.
• Oversee workflows to coordinate timelines, deliverables, and expectations between internal staff and external stakeholders.

Skills & Experience

• 7 to 10 years of hands-on benefits administration experience, ideally from a peer company in the industry.
• Comprehensive knowledge and practical experience with HRIS and benefits platforms like Employee Navigator, ADP, and Paylocity.
• Possession of relevant industry certifications such as CEBS, GBS, HIA, or PHR is advantageous.

Compensation & Benefits

Offered salary ranges from $85,000 to $100,000 annually, complemented by a full suite of benefits and a hybrid working schedule.