Business Intelligence Analyst

About the Role

Carolina Neurosurgery & Spine Associates (CNSA) together with PracticeCore is looking for a highly analytical and driven Business Intelligence Analyst to convert complex healthcare datasets into actionable insights that aid strategic decision-making across both organizations. The analyst will create dashboards, assess operational and financial performance, and uncover opportunities to enhance patient care, operational efficiency, and revenue cycle results.

Key Responsibilities

• Create and manage dynamic dashboards and reports utilizing Epic EMR, practice management, and financial data sources.
• Analyze provider productivity, patient access, scheduling patterns, surgical volumes, and other critical operational metrics.
• Provide data analysis support to executive leadership for board meetings, strategic projects, and organizational performance updates.
• Perform capacity planning and utilization assessments aiding provider recruitment and practice growth efforts.
• Conduct revenue cycle analytics including denial pattern evaluation, accounts receivable, collections, and client performance reporting specifically for PracticeCore.
• Assess market trends, referral behaviors, and competitive intelligence to support expansion strategies.
• Develop financial models, return on investment analyses, and business cases to underpin strategic initiatives.
• Ensure integrity, accuracy, and HIPAA-compliant handling of all data and reports adhering to governance policies.
• Collaborate cross-functionally with clinical, operational, financial, and IT teams to deliver valuable business insights.

Candidate Requirements

• Bachelor's degree in Analytics, Statistics, Health Informatics, Finance, Business, or a related discipline (Master's degree preferred).
• 2 to 5+ years of professional experience in analytics, ideally within healthcare or physician practice settings.
• Familiarity with Epic reporting platforms such as Reporting Workbench, Clarity, and SlicerDicer strongly preferred.
• Proficient in data visualization tools like Tableau or Power BI.
• Advanced skills in Microsoft Excel; SQL knowledge considered an advantage.
• Understanding of healthcare operations, provider productivity metrics, and revenue cycle processes is favorable.
• Exceptional analytical thinking, problem-solving capabilities, and effective communication skills capable of conveying complex information to non-technical audiences.

Personal Attributes

• Highly attentive to detail and committed to data precision.
• Strong organizational abilities with capacity to juggle multiple tasks simultaneously.
• Collaborative mindset with skill in building effective relationships across departments.
• Inquisitive, proactive, and motivated to pursue continuous improvements.
• Adept at operating in a fast-paced, growth-focused healthcare environment.

Why Work Here?

This role offers a compelling chance to have a tangible impact on two expanding healthcare organizations. The analyst will work closely with executive leaders, physicians, and operational personnel to harness data in guiding strategic decisions that improve patient outcomes and foster organizational growth at CNSA and PracticeCore.