UN
Customer Relationship Executive
Advika Enterprises Private Limited
Chennai, Tamil Nadu, India · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- INR 15,000 – INR 25,000 / month
- Ouvertures
- 1
- Publié
- il y a 1 jour
- Mode de travail
- Au bureau
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Job Overview
Advika Enterprises Private Limited is seeking a Customer Relationship Executive to manage communication and coordination with our clientele effectively. Based in Chennai, Tamil Nadu, this role focuses on handling customer inquiries and supporting sales operations.
Key Responsibilities
- Handle incoming customer inquiries via phone calls, WhatsApp messages, and walk-ins professionally.
- Record and maintain customer details accurately in the CRM/ERP system.
- Communicate with customers to provide detailed information about products and services.
- Arrange showroom visits and schedule appointments efficiently for customers.
- Liaise with sales executives to understand and fulfill customer requirements promptly.
- Generate and distribute quotations to customers as needed.
- Conduct regular follow-ups with customers to ensure satisfaction and engagement.
- Keep customer information and follow-up notes up to date within the database.
- Verify product stock availability by coordinating with the warehouse team.
- Facilitate smooth order processing and update customers on delivery status.
Remuneration
The position offers a monthly salary package ranging from 15,000 to 25,000 INR.