Fiber Network Engineer

About the Role

The Fiber Network Engineer position involves handling the installation and upkeep of broadband and fiber optic networks. This role focuses on maintaining high network quality and ensuring customer satisfaction through technical support and field operations.

Key Responsibilities

• Perform installation and upkeep of Airtel broadband and fiber network infrastructure.
• Diagnose and resolve internet connectivity and network-related problems efficiently.
• Offer technical support and assistance directly to customers facing network issues.
• Set up, configure, and test networking devices such as routers and modems.
• Conduct site visits to verify adherence to network performance and quality standards.
• Keep accurate daily logs of service activities and reports.
• Adhere strictly to company safety protocols throughout all tasks.
• Engage in fieldwork that includes travelling to various customer sites as required.

Additional Information

This role requires on-site presence and frequent travel for field operations to ensure network uptime and client service quality.