Process Coordinator

About the Role

We seek a highly proactive and detail-focused Process Coordinator who excels in follow-ups, coordination, and communication. The primary aim of this position is to guarantee effective implementation of all organizational systems including FMS, SOPs, and checklists through consistent team follow-up.

This role emphasizes execution over creation, maintaining existing systems, ensuring compliance, identifying areas for enhancement, and championing ongoing process improvements.

Key Responsibilities

• Conduct daily follow-ups across departments to ensure prompt task completion.
• Oversee the proper adherence to all company systems, including FMS, SOPs, and checklists.
• Track pending assignments and guarantee their timely closure.
• Interpret and utilize company reports, Excel sheets, trackers, and dashboards effectively.
• Collaborate with department leaders and team members to address issues and enhance execution efficiency.
• Detect process gaps and suggest feasible improvements.
• Prepare and submit daily reports on improvements and outstanding tasks to the Managing Director.
• Alert management about critical delays or non-compliance instances.
• Promote accountability and discipline across teams through systematic follow-ups.
• Continuously assess process performance to drive operational excellence.

Required Skills and Experience

• Exceptional follow-up abilities (top priority).
• Strong verbal and written communication skills.
• Proficiency in Microsoft Excel and Google Sheets.
• Excellent analytical and reporting capabilities.
• Highly organized with keen attention to detail.
• Capability to liaise effectively with multiple departments.
• Self-driven, disciplined, and results-focused.

Preferably, candidates will bring experience in operations, process coordination, administration, MIS, or project coordination. Experience within manufacturing or industrial sectors is advantageous.

Work Conditions

• Work mode may be onsite, remote, or hybrid depending on company needs.
• Full-time employment.
• Regular reporting to the Managing Director.

Performance Metrics

• Efficiency in task completion and follow-ups.
• Rate of process implementation.
• Reduction of pending tasks.
• Accuracy and timeliness of daily reports.
• Initiatives towards continuous improvement.
• Effectiveness in team coordination.

Objective

The goal is to ensure every company system, process, and checklist is implemented effectively through consistent follow-ups, timely corrections, and ongoing improvements, leading to enhanced operational efficiency and accountability.