Receptionist

Role overview

This position is the main front-desk contact for Mohamed Hilal Group in Sharjah Emirate, United Arab Emirates. The Receptionist will create a professional, friendly experience for visitors, clients, and staff while also supporting office administration and purchase order coordination.

What you will do

• Greet and assist visitors, clients, and guests with a polite and professional approach.
• Keep the reception area tidy, organized, and visually presentable throughout the day.
• Handle incoming calls and email queries by screening, answering, and routing them to the right people.
• Arrange meeting room reservations and prepare spaces before meetings or visitor appointments.
• Accept, sort, and pass on mail, parcels, and courier items.
• Create Purchase Orders in the company ERP platform and work with the relevant teams to get approvals.
• Monitor PO progress and coordinate follow-ups with vendors and internal teams when needed.
• Keep track of office supplies and arrange replenishment through approved suppliers.
• Support admin work such as filing, document handling, and data entry.
• Work with Facilities and Administration teams on office repair and maintenance requests.
• Help plan company meetings, events, and visitor logistics.
• Follow company policies and protect confidential business information.
• Take on additional administrative tasks assigned by the Administration Manager.

Experience and qualifications

• A diploma or bachelor’s degree in Business Administration or a similar discipline is required.
• About 2 to 4 years of experience in reception, front desk, or administrative support roles is preferred.
• Hands-on experience raising Purchase Orders through ERP systems such as D365, SAP, Oracle, or comparable tools is an advantage.
• Strong working knowledge of Microsoft Word, Excel, and Outlook is needed.
• Very good spoken and written English communication skills are expected.
• The candidate should present a polished appearance and a service-focused attitude.

Additional information

This role combines customer-facing reception duties with administrative coordination and procurement support. The person in this position must be organized, discreet, and comfortable managing several tasks at once.

Core strengths

Success in this role depends on a strong service mindset, clear communication, attention to detail, time management, and the ability to coordinate smoothly across teams.