Sales Development Representative - Berlin (m/f/d)

About Tandem Health

Tandem Health is revolutionizing healthcare by prioritizing clinicians' needs. Our clinician-designed platform addresses real-world challenges with user-friendly medical documentation and workflows that enhance patient care. We are a rapidly growing health-tech company with strong investor backing and a global expansion focus.

Role Overview

We are seeking a Sales Development Representative (SDR) to create new business opportunities across the DACH region. As the initial point of contact for potential healthcare customers, you will build and qualify a pipeline, collaborating closely with Account Executives, Marketing, and Leadership to accelerate growth in Germany, Austria, and Switzerland. This role provides a pathway to advancement in sales leadership and business development within the SaaS and healthcare technology sectors.

Key Responsibilities

• Identify and engage potential healthcare clients through outbound prospecting techniques including cold calls, emails, and LinkedIn outreach.
• Manage a sales pipeline comprising healthcare providers, clinics, and organizations in your territory.
• Assess customer workflows and challenges to qualify leads effectively.
• Arrange discovery calls and product demos for Account Executives.
• Ensure CRM is updated with accurate activity and pipeline information.
• Collaborate with Marketing and Sales teams to optimize outreach and territory strategies.
• Collect market insights and customer feedback to inform go-to-market tactics.
• Represent Tandem professionally as the company’s first commercial contact.

Success Criteria

• Consistent generation of qualified sales opportunities.
• Strong pipeline development within assigned markets.
• Achievement of prospecting and meeting targets.
• Positive representation of Tandem’s values and mission.
• Comprehensive understanding of healthcare market dynamics and client needs.

Candidate Profile

• Some experience in sales, business development, customer service, recruitment, hospitality, or healthcare-related roles.
• Strong communication and confidence engaging decision-makers via phone, email, and video calls.
• Resilient, curious, and self-driven with a structured approach to outreach and follow-up.
• Genuine interest in healthcare, SaaS, digital health, or technology innovation.
• Growth-oriented mindset with eagerness to learn in a dynamic environment.
• Fluency in German (native-level) and professional proficiency in English.

Additional Advantages

• Experience in outbound sales, cold calling, lead generation, or appointment setting.
• Background working with healthcare providers or medical software.
• Familiarity with CRM tools like HubSpot or Salesforce.
• Prior roles in SaaS, medtech, digital health startups, or high-growth companies.

Work Setting and Culture

This position offers remote work flexibility with occasional travel to our Munich office. We foster a fast-paced, ambitious, and supportive environment where team members take ownership and strive for impact. Despite our distributed team, we regularly connect for meetings and events, reinforcing a cohesive culture focused on learning, diversity, and innovation. Tandem conducts background checks due to handling sensitive patient data.

Hiring Process

• Screening interview with Talent Acquisition.
• First interview with a Sales team member.
• Second interview with the Country Director for Germany.
• Working day experience at the Munich office to evaluate culture fit and collaboration.