Support Worker

About Us

Centacare, an agency under the Catholic Archdiocese of Brisbane, operates with core values of inclusivity and equal support to all community members regardless of religion, background, or abilities. Employing over 3,000 staff and volunteers, Centacare serves thousands annually across multiple locations, aiming to make a significant positive community impact.

Program Overview

This position is part of the Queensland Community Support Scheme (QCSS), intended to provide low-intensity, personalized assistance enabling clients to live independently, maintain social participation, and safely reside in their own homes.

Key Responsibilities

• Assist clients to preserve their independence and reach personal goals.
• Provide domestic support such as cleaning, laundry, and meal preparation.
• Encourage social engagement and community involvement by accompanying clients on outings and offering companionship.
• Help with personal care and daily living activities when necessary.
• Transport clients and run errands safely using a personal vehicle.
• Operate autonomously while fostering respectful, trustworthy relationships that respect the clients' dignity and privacy.

Qualifications and Experience

• Effective communication skills and motivation techniques to empower clients.
• Empathy, reliability, and a compassionate service-oriented attitude.
• Knowledge of and commitment to person-centred, strengths-based support methods in line with QCSS.
• Enrollment in or completion of at least a Certificate III level in Individual Support, Aged Care, Disability, or a related discipline, including at least 120 hours of practical placement.
• Experience in roles such as cleaning, hospitality, customer service, or retail.
• Capability to work independently and responsibly in community environments.

Mandatory Requirements

• Valid Australian work authorization.
• Current Australian driver's licence.
• Queensland motor vehicle registration.

Certifications to Obtain

• First Aid and CPR Statements of Attainment.
• NDIS Worker Screening Check.
• Blue Card for Working with Children.
• Recent Australian criminal background check (within the past six months).

What We Offer

• Permanent part-time employment with a minimum of 8 hours weekly, ideally 20 hours every two weeks.
• Benefits including salary packaging and reimbursements for travel time and kilometers between client visits.
• Paid initial and ongoing professional training.
• Focus on employee wellbeing, safety, and support through access to an Employee Assistance Program.
• Stable employment in an inclusive, respectful workplace aligned with the organisation's values.

Additional Information

The Archdiocese maintains a strict zero-tolerance approach to abuse, necessitating thorough reference and criminal history checks for all employees. Compliance with safeguarding policies for children and vulnerable adults is mandatory.