Business Coordinator

About Us

HFDF (Hematian Family Duty Free) is a subsidiary of Effy Jewelry, known as a leading onboard retail concessionaire across 20 cruise ships. HFDF offers a diverse range of products, from everyday essentials to luxury preloved timepieces, providing passengers with a convenient, full-spectrum shopping experience at sea. With operations combining the complexity of shipboard retail and the ambitions of the Effy family brands, HFDF operates in a dynamic, high-volume multi-category environment.

Role Overview

The Business Coordinator position supports the Senior Vice President of Merchandising and Planning for HFDF. The role is pivotal in handling daily business operations, coordinating cross-departmental projects, and facilitating effective communication within the retail division. This role acts as a central liaison managing administrative and operational functions to enhance efficiency and team alignment. The position is onsite in New York City headquarters four days weekly with remote work on Fridays.

Key Duties

• Efficiently managing the SVP's calendar by resolving scheduling conflicts and aligning priorities with business objectives.
• Coordinating all domestic and international travel arrangements including itineraries and accommodations.
• Preparing and reconciling expense reports timely, ensuring adherence to company policies.
• Managing the SVP's email inbox to highlight important communications, draft replies when appropriate, and provide necessary background information.
• Organizing correspondence, supporting meeting preparation, and monitoring key project initiatives.
• Facilitating communication between departments, tracking action items, and preparing agendas.
• Maintaining organized files, records, and confidential documents.
• Conducting research and gathering data to support merchandising and planning decisions.
• Managing relationships with select external vendors or partners as directed by the SVP.
• Leading projects assigned by the SVP with autonomy over methods, prioritization, and delivery.
• Suggesting and assisting in implementing process enhancements within the SVP’s team.

Qualifications

• 1-3 years of experience as an Executive Assistant, Business Coordinator, or equivalent role supporting senior leadership in retail, merchandising, or planning; internships considered.
• Strong organizational capabilities to manage multiple priorities and shifting deadlines effectively.
• Excellent written and verbal communication skills, able to draft professional correspondence for an executive.
• High level of discretion and sound judgment in handling confidential and sensitive information.
• Proficient with Microsoft Office suite and tools for calendar and travel management (e.g., Concur, Outlook).
• A proactive and detail-focused approach with a solutions-oriented mindset.

Compensation and Other Details

The annual salary ranges between $50,000 to $60,000, contingent on experience and qualifications. Applicants must possess valid work authorization for the United States at the time of application and throughout employment, as visa sponsorship is not provided. Effy Jewelry prioritizes diversity and is an equal opportunity employer, offering equal employment regardless of protected characteristics.