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About NBCUniversal

NBCUniversal stands as a premier leader in global media and entertainment, delivering exceptional content across film, television, and streaming platforms. The company operates a vast array of influential brands such as NBC, NBC News, NBC Sports, Telemundo, Bravo, and Peacock, their distinguished ad-supported streaming service. Their content production powerhouses include Universal Pictures, DreamWorks Animation, Focus Features, and four major TV studios under the Universal Studio Group. Additionally, NBCUniversal manages world-renowned theme parks and experiences, including Universal Orlando Resort and Universal Studios Hollywood. A subsidiary of Comcast Corporation, NBCUniversal commits strongly to community enhancement, employee engagement, and fostering an inclusive, dynamic workplace.

Role Overview

As a Candidate Experience Specialist at NBCUniversal, you will serve as the primary ambassador for prospective talent, ensuring a smooth and positive journey throughout the hiring process. Balancing strategic advising and hands-on coordination, this role shapes communications, manages logistics, and facilitates seamless candidate interactions that reflect the company's commitment to professionalism and inclusivity.

Key Responsibilities

Own the complete candidate interview experience, acting as the main touchpoint for candidates and partnering closely with hiring teams.
Design and implement interview processes tailored across different time zones and platforms, including formats like panels, one-on-one, virtual or onsite interviews.
Provide consultative guidance to align hiring teams on process structures and candidate engagement approaches.
Coordinate all onsite arrangements, ensuring welcoming and well-prepared interview environments.
Manage all aspects of candidate travel and onsite experiences, proactively addressing potential issues and ensuring a comfortable, hassle-free process from start to finish.
Collaborate with recruiters, hiring managers, and interviewers as a trusted advisor on best practices and accessibility considerations.
Lead resolution of any scheduling or engagement conflicts with a solution-oriented approach.
Maintain strict confidentiality and compliance standards, clearly communicating process guidelines and escalation procedures for candidate-related concerns.

Qualifications

Minimum of three years’ experience in talent acquisition, guest relations, or related human resources or hospitality roles.
Proven capability to make independent, process-aligned decisions.
Strong situational awareness and problem-solving aptitude.
Comfortable managing ambiguity with confidence and clarity.
Excellent organizational and time management skills.
Proficient communicator with strong written and verbal abilities.
Experience using scheduling software, Microsoft Office, and applicant tracking systems is preferred.
Detail-focused, proactive, and thrives in fast-paced, dynamic environments.

Additional Details and Benefits

This position currently requires a hybrid work model with a minimum of four days per week onsite; however, onsite requirements may be modified at the company’s discretion.
The role offers benefits including medical, dental, vision insurance, 401(k), paid leave, tuition reimbursement, and various employee discounts and perks.
Salary for this role ranges from $65,000 to $75,000 annually.
Candidates may need to attend an in-person interview at an NBCUniversal location before final selection.
NBCUniversal is committed to equal employment opportunities without discrimination and complies with fair chance hiring laws.
Accommodations are available for applicants with disabilities upon request by contacting the company directly.

Candidate Experience Specialist

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