Facilities Coordinator

About the Role

RWDI is looking for a Facilities Coordinator with 6 to 10 years of relevant experience to join the team at their Trivandrum office. This position is responsible for delivering top-tier facility management services, overseeing physical building maintenance, managing shipping activities, and ensuring overall safety within the premises. The role involves enforcing security protocols, handling building and facility requests, liaising with vendors and contractors, and coordinating personnel needed for project execution. This position primarily supports the India branch of RWDI.

Key Responsibilities

• Coordinate various facility-related services including maintenance, repairs, custodial duties, delivery logistics, security systems, HVAC, and equipment upkeep.
• Carry out fundamental maintenance tasks, installations, and minor repairs.
• Develop, implement, maintain, and continuously enhance the organization’s Quality Management System (QMS) to comply with ISO standards, regulatory demands, and internal policies, fostering a culture focused on quality and continuous improvement.
• Process and resolve facility service requests promptly.
• Manage external vendors, contractors, and subcontractors to ensure adherence to safety policies and standards.
• Possess sound knowledge of health and safety regulations applicable to facilities management.
• Assist in planning and coordinating office relocations and moves.
• Maintain precise inventory records for all physical assets linked to facilities; report their conditions and suggest future procurement needs.
• Ensure compliance with local building codes, applicable standards, and lease terms.
• Assess, procure, install, and maintain furnishings, shelving, fixtures, equipment, and supplies.
• Perform facility safety and physical security inspections—including fire systems and HVAC—and follow up on identified issues.
• Participate in workstation planning covering staff placement, spatial layouts, as well as onboarding and offboarding procedures.
• Keep updated and accurate floor plans and seating arrangements.
• Collaborate closely with IT to coordinate physical workstation moves, data cabling, and related activities.

Skills, Knowledge & Experience Required

• A minimum of an undergraduate degree coupled with relevant professional experience.
• Demonstrated experience for 6-10 years in facilities or office coordination roles.
• Strong organizational skills paired with effective problem-solving ability.
• Excellent communication skills and ability to engage with diverse teams.
• Proficiency in Microsoft Office and familiarity with basic facility management software tools.
• Capability to manage several priorities efficiently in dynamic, fast-paced environments.
• Ability to use appropriate personal protective equipment when required.
• Hands-on experience supporting large-scale facilities and managing third-party contractors and vendors.
• Interpretation and understanding of building drawings/draftsheets.
• Capacity to quickly adapt to new software applications.
• Strong analytical and customer service orientation.
• Initiative-driven with well-developed organizational habits.
• Experience with security systems such as patrols, alarm systems, surveillance cameras, and electronic access control (fob systems) is considered an advantage.

Employee Benefits

• Opportunity to work alongside seasoned industry leaders.
• Access to various long-term career development programs, ongoing training, and mentoring.
• Employee Assistance Program alongside health and wellness initiatives.
• Flexible work arrangements to accommodate diverse needs.