Finance & Operations Manager (m/f/d)

About GENUINE

GENUINE is at the forefront of the social commerce revolution. As a fast-growing TikTok Shop Agency, we don’t just create content—we build high-converting shopping experiences. We operate at the intersection of entertainment and commerce, moving at the speed of a viral trend.

To fuel our next stage of growth, we are looking for a data-driven Finance & Operations Manager who thrives in a high-speed environment.

The Mission

You will be the architect of our financial engine. Your goal is to ensure that as our GMV (Gross Merchandise Value) is strongly growing, our margins remain healthy and our cash flow stays liquid.

You will bridge the gap between TikTok’s backend data, our payouts, and our internal profitability.

Your Key Responsibilities

• Revenue & Commission Reconciliation: Manage the complex flow of funds from TikTok Shop, including platform fees, affiliate payouts, and client disbursements.
• Performance Controlling: Analyze the ROI of creator campaigns and live-stream sessions.
• You tell us which creators are profitable and which aren't. Cash Flow & Payout Management: Ensure creators and partners are paid accurately and on time while optimizing our own working capital.
• Process Automation: You will help implement and oversee tools that connect TikTok Shop data with our accounting software
• Commercial Strategy: Support the leadership team in pricing our services—moving from pure retainers to performance-based models (revenue share).

Your Profile

• Experience: 2-4 years in Finance, Controlling, or Ops. Experience in E-commerce, D2C brands, or Affiliate Marketing is a massive plus.
• Data Literacy: You are a Google Sheets/Excel wizard. You don't just see numbers; you see patterns and "leaks" in the funnel.
• Agility: You thrive in "organized chaos." A TikTok algorithm change doesn't scare you; you adapt the reporting by EOD.
• Tech Savvy: Familiarity with e-commerce backends (Shopify, TikTok Shop Seller Center) and modern fintech tools (Spendesk, Moss, etc.).

What’s In It For You

• Front-Row Seats to the Future: Join the #1 TikTok Shop partner in Germany. You won’t just be watching social commerce grow; you’ll be the one building it across Europe for the world’s most iconic brands.
• A "Day One" Culture: We move fast. Enjoy an international, high-vibe team environment where your ideas don't get stuck in meetings—they get executed.
• Direct Impact, Zero Red Tape: Work in a flat hierarchy where you collaborate directly with seasoned experts and have the autonomy to own your projects.
• The Cologne Lifestyle: Our modern HQ is located right in the heart of Cologne, surrounded by the city's best energy (and coffee).
• Serious Growth: Whether it’s client management, creative production, or deep-dive e-commerce, you’ll be gaining a toolkit that is currently the most in-demand in the global marketing industry.
• Team Spirit: We work hard, but we celebrate even harder with regular team events and an appreciative, open atmosphere.

We are the largest TikTok Shop partner in Europe, and we are looking for someone to help us bridge the gap between creative production and modern e-commerce. If you’re ready to lead the social commerce revolution in Europe, we’re ready for you.

About Us:

GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Europe, assisting leading companies in setting up their TikTok Shops.

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