Front Office Associate

About the Role

At St. Regis Hotels & Resorts, the Front Office Associate plays a crucial role in shaping memorable guest experiences beyond simple check-in and check-out processes. This role involves proactively delivering a broad range of guest services throughout their stay, including managing operational needs, responding to guest inquiries, preparing reports, and sharing local insights. Associates are empowered to move freely within their workspace to effectively accomplish tasks.

Key Responsibilities

The Front Office Associate ensures a safe working environment while adhering strictly to company protocols, confidentiality policies, and quality standards. They maintain a professional appearance and communication style at all times. The role requires physical activity such as standing, sitting, or walking for prolonged periods and handling objects up to 10 pounds independently. Performing these duties diligently is essential to provide excellent guest service and support the business objectives.

Qualifications and Experience

Candidates should have completed a high school diploma or equivalent (G.E.D.). No previous work or supervisory experience is necessary, nor are licenses or certifications required.

Additional Information

This position is based in the hospitality district of New Delhi at Asset Area 13. It is a full-time role categorized under Rooms & Guest Services Operations. Marriott International, the parent company, is an equal opportunity employer committed to inclusivity and non-discrimination on any protected basis. Joining St. Regis means becoming part of a renowned luxury brand within Marriott’s global portfolio, dedicated to delivering exceptional service and fostering a collaborative work environment.