General Manager

About Executive Aviation

Executive Aviation is part of a growing national aviation services platform formed by a strategic alliance of Avjet, Executive Aviation (EA), and Executive Flight Centre (EFC), combining industry-leading expertise, best practices, and advanced tools across various aviation services in Canada. Through a unified and strong operational model, the organization aims to be the premier aviation services provider nationwide, dedicated to safety, operational consistency, and outstanding service for airline partners, while fostering long-term growth and opportunities for its employees.

Position Overview

The General Manager will serve as the leader of the Halifax Stanfield International Airport (YHZ) operation, ensuring the smooth functioning of all station activities. Responsibilities include overseeing daily airport operations, managing customer service and ramp teams, complying fully with company policies, airline standards, and regulatory requirements. This role requires frequent collaboration with airline partners, airport authorities, and government agencies to sustain excellent operational standards and collaborative relationships within the airport community.

Key Responsibilities

• Provide comprehensive leadership over station operations, ensuring all services are delivered safely, efficiently, and in compliance with applicable standards.
• Assure compliance with all company policies, airline contracts, and regulatory safety and security standards.
• Monitor key operational metrics to identify areas for efficiency enhancement and improved service delivery.
• Maintain up-to-date station manuals, procedures, and documentation accessible to relevant staff.
• Champion and nurture a culture that prioritizes safety across all levels to protect team members, passengers, and aircraft.
• Conduct regular audits and enforce compliance with relevant security and regulatory directives.
• Implement safety corrective measures and promote continuous improvement in safety protocols.
• Oversee the station's financial performance, managing budgets and controlling expenses while upholding service quality.
• Identify growth opportunities to expand services and boost contract revenues.
• Build and sustain effective partnerships with airport authorities, airlines, vendors, and regulatory bodies.
• Manage vendor relationships to ensure contractual obligations are met, including fueling, catering, security, and cleaning services.
• Lead and mentor the station leadership team and frontline employees by guiding recruitment, staffing, training, and workforce planning aligned with budgetary considerations.
• Encourage a workplace culture that promotes accountability, recognition, and continuous learning among team members.
• Ensure an outstanding customer experience by monitoring service standards such as baggage handling, punctual departures, and operational reliability, and overseeing customer feedback and service recovery processes.

Candidate Profile

• Possess 5 to 8 years of experience within aviation operations in airline, airport, or aviation services contexts.
• Have 5 to 8 years of demonstrated leadership and management experience overseeing complex teams in a 24/7 operational environment.
• Exhibit strong organizational abilities and sound decision-making skills capable of handling multiple competing priorities.
• Display excellent communication and relationship management skills to effectively engage with stakeholders at every level.
• Show proven leadership that fosters high performance and drives operational excellence throughout their team.
• Possess strong analytical thinking and problem-solving capabilities.
• Have proficiency using Microsoft Office tools, including Outlook, Word, and Excel.
• Be able to obtain and retain a Restricted Area Identity Card (RAIC) to gain airport access.
• Demonstrate flexibility to work varied shifts in support of the continuous 24/7 airport operation.

Why Work at Executive Aviation?

Executive Aviation values its workforce as the foundation of its success and cultivates a culture where employees are empowered to develop professionally and contribute meaningfully. Benefits of joining include:

• Opportunities for leadership growth within a growing national aviation platform.
• A collaborative environment emphasizing safety, performance, and ongoing improvement.
• A stimulating, fast-paced airport work setting.
• Participation in an Employee Stock Option Plan, encouraging long-term investment and shared ownership in company success.