IT Associate

About CBTax

CBTax is an internationally recognized research and development tax consultancy with offices in Manchester, Northampton (UK), Dublin (Ireland), New York, and Dubai. Specializing in R&D Tax Relief, the firm partners with organizations across various sectors, such as engineering, technology, manufacturing, construction, energy, science, agriculture, and food and beverage, to deliver compliant, commercially valuable claims.

Role Overview

The IT Associate will be based onsite at our Dublin office, acting as the key IT support figure for daily operations. The role includes managing hardware, software, networking, onboarding new employees, and collaborating closely with the CTO on business-critical IT systems, including Salesforce administration. Participation in broader IT and systems initiatives within the company is also expected.

Key Responsibilities

• Assist the CTO in managing the Salesforce platform, handling user inquiries, minor configurations, and related IT projects.
• Deliver first-level IT support within the Dublin office covering hardware, software, account management, and troubleshooting tasks.
• Manage the complete new employee setup process, encompassing equipment allocation, email accounts, network permissions, and enforcing security standards.
• Ensure network and WiFi systems operate reliably for an optimal user experience.
• Oversee local IT inventory and coordinate with external vendors and suppliers.
• Maintain security protocols and ensure systems are current and protected.

Candidate Profile

• 2 to 5 years of direct experience in an IT position, preferably with familiarity in Salesforce to enable immediate contributions.
• Strong enthusiasm for technology and a proactive appetite for continuous learning.
• Effective communicator capable of supporting users at varying organizational levels.
• Highly organized with a detail-oriented approach.
• Adaptable and thrives while working in a dynamic, fast-moving environment.

Compensation and Benefits

• Enrollment in a pension plan via auto-enrolment.
• Access to the latest technology through a tech scheme.
• Flexible benefits allowing you to customize perks aligning with your lifestyle.
• Employee incentive programs designed to recognize and reward outstanding contributions.
• Opportunities for recognition, rewards, and career progression within the firm.

Additional Information

Applicants must have unrestricted rights to work in Ireland; visa sponsorship is not provided by the company.