IT Helpdesk Engineer
Management Solutions International (MSI)
Doha, Doha Municipality, Qatar · પૂર્ણ સમય
અરજી કરનારા સૌ પ્રથમ બનો
- અનુભવ
- ૫+ વર્ષ
- પગાર
- —
- ઓપનિંગ્સ
- 1
- પોસ્ટ કર્યું
- 6 કલાક પેહલા
- કાર્ય મોડ
- ઓફિસમાં
- શિક્ષણ
- Bachelor's degree in Information Technology or related field
- ફરી શરૂ કરો
- અરજી કરવી જરૂરી છે
તમે ક્યાં કામ કરશો
કામનું વર્ણન
Job Overview
We seek experienced IT Helpdesk Engineers to deliver frontline technical assistance, promptly resolve IT support requests, and maintain effective user support within an enterprise setting in Doha, Qatar.
Key Responsibilities
Responsible for providing first-level IT support and troubleshooting to end-users, ensuring timely and effective resolution of technical problems and contributing to overall IT service quality.
Minimum Qualifications
- Bachelor's degree in Information Technology or a closely related discipline is required.
- At least 5 years of hands-on experience in IT Helpdesk or Technical Support roles.
- Holder of a valid and recognized ITIL certification.
- Proficient in Windows operating systems, Office 365, Active Directory management, and fundamental networking concepts.
- Strong troubleshooting aptitude paired with excellent communication and customer service capabilities.
- Fluency in Arabic is compulsory.