Logistics Supervisor – Amazon Logistics

About the Role

Amazon is actively seeking an energetic and customer-focused Logistics Supervisor to lead and nurture teams across both Amazon Logistics (AMZL) and Fulfilment Center (FC) environments. This position demands a flexible leader capable of managing diverse operations within a fast-moving and evolving setting. The role involves optimizing workflows, surpassing customer expectations, and championing continuous enhancements to operational effectiveness. Join one of the world’s foremost innovative companies and contribute to shaping the future landscape of logistics and operations.

Primary Responsibilities

• Direct daily operational activities within AMZL and FC units, managing a workforce of approximately 30 to 40 personnel including Operations Assistants, Delivery Service Providers, and Associates.
• Coordinate labor distribution, lead team meetings, assign tasks, and maintain rigorous organizational standards.
• Motivate, train, and develop highly effective teams, fostering a positive workplace environment focused on engagement, safety, and compliance with Amazon’s stringent Health and Safety guidelines.
• Closely monitor performance metrics, conduct root cause analyses for performance challenges, and implement targeted solutions to enhance key performance indicators in both operational domains.
• Continuously identify and execute process improvements that simplify complex challenges without sacrificing quality or functionality, applying in-depth problem-solving and analytical expertise.
• Communicate operational metrics and exception reports effectively to diverse audiences, collaborating cross-functionally to resolve challenges and disseminate best practices. Manage relationships and performance with external agencies.
• Make informed, swift decisions in a dynamic environment, evidencing strong analytical and judgment capabilities.
• Utilize and support the adoption of operational technology and tools; ensure adequate resource availability for associates and facilitate hardware/software maintenance as needed.

Qualifications

• Bachelor’s degree or a minimum of two years’ experience as a blue badge/full-time Amazon employee.
• At least one year of experience managing employees and overseeing performance.
• Flexible work availability including nights, weekends, and holidays.
• Physical capability to lift up to 49 pounds, stand or walk for up to 12-hour shifts, and routinely perform activities like pushing, pulling, bending, squatting, and reaching.
• Demonstrated competency in leading teams to achieve results, with a keen eye for detail, strong analytical skills, and effective communication.

Preferred Experience

• One or more years’ expertise in managing performance metrics, process optimization, or lean methodologies.
• Bachelor’s degree in Engineering, Operations, Supply Chain, Logistics, or a related discipline.
• Experience operating within a high-velocity, rapidly evolving, or international work environment.

Additional Information

Amazon’s inclusive culture empowers employees to deliver outstanding customer results. Accommodations are available for applicants with disabilities during the hiring process. For further details regarding accommodations, please consult the appropriate Amazon resources or contact a recruitment partner for your region.

Company Details

Position associated with Q-Express Documents Transport, under Job ID: A10444442.