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About Live Nation Entertainment

Live Nation Entertainment is a global leader in live entertainment, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster operates as the foremost event ticketing platform worldwide, selling over 620 million tickets annually to around 10,000 clients. Live Nation Concerts is the largest live entertainment promoter globally, hosting more than 50,000 events per year for nearly 7,000 artists across 40+ countries. Live Nation Media & Sponsorship crafts extensive music marketing programs linking over 1,200 sponsors with 145 million annual event attendees.

Role Overview

Reporting to the Payroll Director within Shared Services, the Payroll Assistant supports daily payroll functions ensuring employees receive prompt support. The position involves frequent interaction with staff across departments and demands excellent organizational, communication, and customer service capabilities. This role requires a detail-focused, reliable individual able to manage sensitive information discreetly.

Key Responsibilities

Handle and respond to payroll-related inquiries via phone and email.
Redirect questions to appropriate team members when necessary.
Process incoming mail by receiving, sorting, and distributing it daily.
Ensure confidentiality and security of all payroll data.
Deliver administrative assistance to the payroll team.
Assist employees by addressing basic payroll questions and resolving issues.
Contribute to special projects and execute additional assigned duties.

Qualifications and Skills

Minimum of a high school diploma or equivalent.
Strong customer service orientation with professionalism and helpfulness.
Excellent organizational skills with high attention to detail.
Effective communication skills, both verbal and written.
Proficiency in Microsoft Office applications such as Outlook, Word, and Excel.
Ability to work autonomously managing multiple concurrent tasks.
Good interpersonal skills, capable of collaborating with staff across all organizational levels.

Benefits

Comprehensive health coverage including medical, vision, dental, and mental health benefits with access to a healthcare concierge and flexible spending accounts (FSA/HSA).
Free concert tickets plus generous paid time off options including holidays, sick and personal days.
Financial benefits including 401(k) plan with employer match and stock reimbursement programs.
Family support such as new parent benefits, caregiver leave, and support for fertility, adoption, foster care, and surrogacy.
Professional development opportunities like tuition reimbursement, career skill-building programs, and student loan repayment assistance.
Additional perks including volunteer time off and crowdfunding match opportunities.

Equal Employment Opportunity Statement

Live Nation is committed to inclusive hiring practices and equal opportunity employment regardless of age, race, gender identity and expression, sexual orientation, disability, or any legally protected status. The company provides reasonable accommodations for applicants with disabilities and religious practices. Applicants needing accommodations during the hiring process are encouraged to contact Human Resources for assistance.

Hiring Practices

The job description outlines general duties and is not exhaustive. Live Nation recruits from various sources including internal promotions, employee referrals, online platforms, and recruitment agencies to ensure a timely and effective hiring process. Candidates will only be contacted via official corporate email addresses, and no fees or equipment purchases are requested during recruitment.

Payroll Assistant

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