કામનું વર્ણન

About CWILL

CWILL, pronounced as 'quill', is a post-purchase and retention platform designed especially for Shopify brands. The suite aims to minimize support requests, recover revenue lost through returns, and transform one-time buyers into loyal customers with tailored tools for every stage after the sale.

Role Overview

Our engineering division focuses on developing the next generation of SaaS solutions for Shopify merchants, including AI-driven customer service features and SEO optimization tools. We seek motivated engineers ready to learn swiftly and contribute impactful work. This R&D Management Trainee program is ideal for early-career engineers eager to engage hands-on from the start. Supported by senior mentors, trainees will work within product teams and progressively gain autonomy to own technical modules and decisions.

Teams You May Join

Order Tracking
Loyalty & Referrals
Pop-up & Email Marketing
AI Chat
SEO & Speed

Key Responsibilities

Develop full-stack features focusing particularly on backend components such as APIs, core business logic, data workflows, and third-party service integrations.
Engage in design discussions, implementation, testing, and deployment phases.
Ensure high quality and completeness of delivered features.
Support and resolve production bugs by diagnosing root causes effectively.
Utilize tools like logging, monitoring systems, and databases to methodically trace issues.
Contribute towards continuous enhancement of system robustness, speed, and maintainability.
Adhere to team practices including code review, documentation, and testing rigor.
Communicate proactively regarding project progress, potential risks, and roadblocks.
Participate in retrospectives after releases to refine coding skills and engineering judgment.
Gradually take on larger responsibilities and independent module ownership.

Qualifications

Graduated recently (within 1-2 years) from a US university with a Bachelor's or Master's degree.
Demonstrated skill in at least one backend programming language, including JavaScript/TypeScript, Python, Java, Go, or PHP.
Solid understanding of web fundamentals: HTTP protocol, RESTful APIs, frontend-backend interaction, and relational database concepts.
Experience with SQL and either MySQL or PostgreSQL databases.
Ability to interpret technical documentation, debug problems systematically, and manage tasks through to completion.
Dependable team member with clear communication, who raises issues early and honors commitments.

Preferred Extras

Familiarity with frameworks and tools like React, Node.js, Next.js, NestJS, Python environments, PostgreSQL, Redis.
Hands-on experience or projects in AI/LLM domains such as prompt engineering, retrieval-augmented generation (RAG), chatbots, knowledge bases, or content creation.
Background in Shopify app development, e-commerce technology, SEO tools, or SaaS products.
Internship experience at tech or SaaS organizations or contributions to open source and personal programming portfolios.
Knowledge of Docker, continuous integration/delivery (CI/CD), or cloud platforms including AWS or Aliyun.
Active GitHub account showcasing consistent code contributions.
Competitive programming participation (e.g., ACM, LanQiao Cup).
Experience using AI-assisted coding tools such as Cursor, GitHub Copilot, or Claude Code.
Ability to communicate in Mandarin Chinese is a plus.

Compensation and Benefits

The position offers a starting salary range of $60,000 to $80,000 annually, depending on experience, with room for negotiation.

401(k) retirement plan
Paid time off (PTO)
Paid holidays
Health insurance coverage

R&D Management Trainee - Full-Stack Engineer (Backend)