Resource Planner

Role Overview

Yorkshire Housing seeks a dedicated Resource Planner to ensure seamless operations of their mechanical and electrical services. This role requires coordinating teams efficiently to guarantee timely and effective customer service.

Key Accountabilities

• Schedule and coordinate responsive repairs within in-house teams, maintaining flexible and efficient diaries.
• Rapidly respond to emergencies and last-minute changes, minimizing service interruptions.
• Oversee compliance scheduling for gas and electrical teams.
• Serve as a reliable contact for customers by providing updates, arranging appointments, and ensuring excellent support.
• Collaborate closely with engineers, team leaders, and suppliers to maintain project timelines.
• Keep systems and trackers updated with accurate and current data.
• Identify and implement opportunities to enhance operational efficiency and service quality.

Candidate Profile

• Proven experience in housing or comparable dynamic sectors, preferably social housing.
• Excellent customer communication skills and adeptness in immediate problem resolution.
• Strong organizational and planning capabilities with attention to detail.
• Competence in intermediate Microsoft Office applications.
• Familiarity with regional geography and travel estimations.
• Ability to manage multiple tasks simultaneously and maintain composure in high-pressure situations.
• Team-oriented approach with strong interpersonal skills.

Working with Yorkshire Housing

Join a progressive housing organization committed to social impact, community building, and fostering an inclusive, supportive work environment. The company emphasizes values-based work culture and constantly seeks improvement in serving communities.

Employment Details

• Annual salary: £31,275.75
• Contract duration: Fixed-term for 12 months with agile homeworking options
• Working hours: Full-time, 35 hours weekly
• Annual leave entitlement: Starts at 26 days, increasing to 31 days, plus bank holidays
• Employee benefits: Healthcare cash plan, retail discounts, pension matching contributions up to 9%, wellness programs including complimentary fitness classes, access to GP services, and counselling support

Additional Information

• Application deadline: 26 July 2026 (early closure possible if suitable candidates are found)
• Internal applicants must inform their line manager prior to applying

Yorkshire Housing values diversity and inclusivity and encourages all qualified individuals to apply, acknowledging diverse experiences may still fulfill the role’s requirements.