ર
- અનુભવ
- કોઈપણ
- પગાર
- INR 6,000 – INR 10,000 / month
- ઓપનિંગ્સ
- 1
- પોસ્ટ કર્યું
- 4 કલાક પેહલા
- કાર્ય મોડ
- ઓફિસમાં
- શિક્ષણ
- ૧૨મું પાસ
- લાયકાત
- Open to both male and female candidates. Freshers are encouraged to apply. Candidates with prior experience in telecalling, customer service, front office, or sales will be preferred.
- ફરી શરૂ કરો
- અરજી કરવી જરૂરી છે
કામનું વર્ણન
About the Role
We are seeking a vibrant and customer-oriented Telecalling Executive who will handle telephonic communications and reception duties to support our admissions and sales process. The ideal candidate will be responsible for interacting with prospective students and parents, providing detailed information about courses and admissions, and effectively converting inquiries into enrollments.
Key Responsibilities
- Manage both inbound and outbound calls directed at prospective students and guardians.
- Follow up on leads to successfully convert inquiries into admissions.
- Attend to walk-in visitors with professionalism and assist them as needed.
- Oversee reception duties including maintaining visitor logs and records.
- Provide accurate details regarding course offerings, fee structures, schedules, and admission procedures.
- Organize counseling sessions and appointments.
- Coordinate with counselors, teachers, and management teams to facilitate admissions.
- Maintain comprehensive records related to inquiries, admissions, and follow-ups, utilizing CRM systems or manual registers.
- Respond promptly to communications via WhatsApp, email, and social media platforms.
- Meet monthly targets related to admissions and sales.
- Support promotional events, seminars, and campaigns as assigned.
- Carry out additional administrative and front office responsibilities as required.
Qualifications and Skills
- Minimum education of 12th Pass; graduates are preferred.
- Excellent verbal communication skills in Hindi and English; knowledge of other languages is a plus.
- Friendly demeanor with a professional attitude.
- Strong negotiation and persuasion capabilities.
- Good telephone manners and adeptness in customer service.
- Basic proficiency in computer applications including MS Office, Google Sheets, Email, and Internet usage.
- Organizational skills to maintain accurate inquiry and follow-up databases.
- Self-motivated, positive, target-driven, and capable of working independently or collaboratively.
Preferred Attributes
- Polite and approachable manner with a customer-centric focus.
- Strong interpersonal skills and ability to build relationships.
- Quick learner with problem-solving aptitude.
- Professional appearance and strong work ethics.
- Flexibility to work on weekends or peak admission periods as needed.
Other Information
The monthly remuneration ranges from 6000 to 10000 INR, depending on qualification, experience, and performance.
Interested candidates may contact via phone at 9999493339.