Assistant Relationship Manager - Client Support Desk

About the Role

Join RBC Wealth Management Asia as a vital member of the Client Support Desk, reporting to the Heads of Sales Management Asia. The role supports the growth initiatives of RBC WMA and involves training new relationship managers as well as assisting in onboarding clients.

Key Responsibilities

• Manage new account openings, account maintenance, asset transfers, loans, payments, order taking, and product recommendations autonomously.
• Guide and mentor new relationship managers during onboarding.
• Provide support and advice regarding RBC WMA offerings and product capabilities to new clients and relationship managers.
• Ensure client requests and transactions are executed promptly and accurately.
• Handle client accounts and relationships independently, including addressing product queries, pricing, and transaction execution.
• Adhere strictly to the bank’s code of conduct, KYC, due diligence, AML, cross-border regulations, and all regulatory requirements.
• Collaborate effectively with key stakeholders to build strong working relationships.
• Support Sales Management Office aligning with Wealth Management Asia growth strategies and initiatives.
• Engage in projects aimed at enhancing WMA platforms and improving client experience.

Qualifications and Requirements

• University degree in Business Management, Finance, Economics, or equivalent professional finance qualifications.
• Completion of CACS Paper 1 and 2 required.
• Minimum 3 to 5 years’ relevant experience in private banking or wealth management, ideally in roles such as Assistant Relationship Manager or client due diligence.
• Strong interpersonal and influencing abilities.
• Excellent verbal and written business communication skills.
• Deep understanding of investment products and applicable external regulations.
• Proven expertise with KYC, AML, and compliance frameworks.
• Self-driven with a positive attitude toward change and confident in direct communication both internally and externally.
• Proficiency in Bloomberg and Reuters platforms.
• Fluency in English is mandatory.
• Knowledge of Avaloq system is advantageous.
• Ability to communicate in Mandarin, Cantonese, Bahasa, or Thai is a plus, reflecting client demographics from North and Southeast Asia.

Additional Information and Benefits

• Work Location: 8 Marina View, #26-01 Asia Square Tower 1, Singapore.
• Work Schedule: 40 hours per week, full-time employment.
• Employment Type: Regular salaried position.
• Inclusive and diverse workplace culture committed to shared values such as Client First, Integrity, Collaboration, Respect, and Excellence.
• Comprehensive Total Rewards Program including competitive salary, bonuses, and stock options where applicable.
• Leaders dedicated to supporting employee growth through coaching and development opportunities.
• Dynamic, collaborative, high-performing team environment.
• Access to diverse job opportunities across business lines and geographies.
• Application deadline: July 31, 2026, 11:59 PM.