Program Manager - Rebates & Incentives

About Jetson

Jetson is dedicated to accelerating the transition of 100 million homes across North America from fossil fuels to sustainable energy sources. The company envisions a future powered entirely by electricity, offering a better and cleaner way of living. Residential homes contribute significantly to carbon emissions, and although technologies like heat pumps could help reduce this impact, adoption has been limited due to cost and complexity. Jetson addresses this challenge by establishing the first fully vertically integrated home electrification company, focused on making clean energy accessible, transparent, and affordable.

They leverage technology, automation, and data to maximize impact. Jetson values individuals who excel professionally, embrace new technologies including artificial intelligence, and are motivated to enhance work processes continuously.

Role Overview

The Program Manager will oversee government and utility rebate and incentive programs that enhance Jetson’s competitive edge and support market growth. As the company plans expansion into over 12 new markets in 2026, this position ensures approvals, compliance, and optimization in all utility, state, and federal incentive programs.

Key Responsibilities

• Lead and manage Jetson's rebate and incentive initiatives across all markets, including qualifications, application processes, renewals, compliance monitoring, and reporting obligations.
• Collaborate with the Market Expansion Team to research and chart utility, state, and federal incentives in emerging markets, establishing requirements, risk assessments, and market launch guidelines.
• Optimize rebate submission and processing workflows to support the Customer Success Team, ensuring customers receive all eligible incentive funds efficiently.
• Create standardized operating procedures for Sales and Customer Success to guarantee accurate rebate intake and clear communications.
• Develop and maintain partnerships with government agencies, vendors, facilitators, and technology providers involved in rebate programs within relevant markets.
• Work with Product teams to enhance the digital experience and drive automation around rebate eligibility, onboarding, and documentation management.
• Manage incentive applications and approvals for new product introductions such as heat pump water heaters and electric vehicle chargers.
• Monitor program updates, compliance regulations, and policy changes across markets, keeping key stakeholders informed of relevant developments.
• Build and maintain dashboards to track rebate performance metrics, process timelines, customer flow, and financial impacts.
• Act as the subject matter expert on rebate programs, advising the Expansion and Business Development teams on strategic decisions.
• Continuously refine processes to improve speed, accuracy, and customer satisfaction.

Qualifications

• Bachelor’s degree in Business, Policy, Environmental Studies, or related discipline.
• More than 5 years’ experience in program management, operations, energy or utility programs, government incentives, or comparable roles.
• Demonstrated experience working in compliance-driven or highly regulated environments.
• Strong analytical capabilities with proficiency in interpreting program requirements and eligibility guidelines.
• Proven skills in designing scalable processes and developing documentation.
• Excellent communication skills facilitating collaboration across cross-functional teams such as Product, Customer Success, and Operations.
• Highly organized with meticulous attention to detail, capable of managing initiatives spanning multiple markets concurrently.
• Experience in dynamic, fast-moving startup settings is preferred.

Compensation and Benefits

This full-time permanent role offers an annual salary ranging from $119,000 to $130,000. Benefits include fully paid dental care, vision care, and life insurance premiums, extended health care coverage, disability insurance, education support, parental leave top-up, and opportunity for equity participation.

Work Location

This position requires in-person presence at Jetson’s office in North Vancouver, British Columbia.

Equal Opportunity Statement

Jetson is committed to equitable hiring practices and does not discriminate based on race, color, religion, gender, national origin, age, disability, genetic information, sexual orientation or gender identity. Accommodations are available during the recruitment process upon request.

Encouragement to Apply

Candidates who may not meet every listed criterion but possess core skills and willingness to learn are encouraged to submit an application.