Resource Manager

Role overview

Kinetic IT is introducing a newly established national position focused on building a more proactive and connected approach to workforce planning. The role sits at the bridge between strategy and day-to-day operations, helping the business anticipate demand, plan capacity, and place the right people in the right roles at the right time.

You will work closely with accounts in the managed services business, along with professional services and people services, to interpret future demand and turn business opportunities into practical workforce plans. Reporting to the Head of Resource Management, you will act as a reliable adviser to senior stakeholders, offering insights that support growth, improve outcomes for customers, and help embed resource management capability across Kinetic IT.

Key responsibilities

• Build and continuously improve workforce forecasting, capacity planning, resource allocation and utilisation practices so they remain aligned with both current needs and future demand.
• Partner with business leaders to understand resourcing needs and deliver accurate, timely planning for customer accounts and projects.
• Convert the sales pipeline, growth opportunities and business priorities into workable staffing plans that support successful delivery.
• Track workforce capacity, utilisation and capability, and flag constraints, skill shortages and emerging risks before they affect operations.
• Work with Talent Acquisition to coordinate recruitment planning, contingent workforce needs and hiring activity against forecast demand.
• Prepare workforce planning measures, utilisation reports and data-led insights that inform business decisions.
• Advise on supply and demand trade-offs to help balance customer commitments, commercial outcomes and operational priorities.
• Support bids, tenders and upcoming opportunities by providing workforce planning input and resource recommendations.
• Lead or contribute to improvement initiatives that strengthen planning processes, resource optimisation and overall organisational performance.
• Collaborate with the Head of Resource Management by sharing analysis, recommendations and strategic input that helps define the future of the function.
• Help explain and promote Kinetic IT’s resource management approach across the organisation.

What you will bring

• Experience in resource planning or workforce planning within a large services organisation of more than 1,000 employees.
• Comfort working in low-tool or manual planning environments.
• Background in a managed services company.
• Understanding of the complexity involved in an IT service provider environment.
• Strong communication skills and a flexible approach to stakeholder management and relationship building.
• Ability to earn trust and communicate ideas clearly.
• Experience working within the complexities of an IT service provider environment.

About Kinetic IT

Kinetic IT is an Australian IT services provider with expertise across Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. For more than 25 years, the company has supported major organisations that deliver essential services to communities across government, critical infrastructure, education, law enforcement, defence, emergency services, utilities and transport.

With more than 1,500 employees across Australia, Kinetic IT combines national scale with a local approach. The company promotes an inclusive workplace where people can bring their authentic selves to work, collaborate effectively and feel supported, respected and valued.

Kinetic IT is an equal opportunity employer and welcomes candidates of all abilities, backgrounds, cultures and genders. It is also proud to be an Indigenous and Veteran-friendly employer.

The Kinetic IT difference

• Development-led culture with formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
• Career progression through an internal Opportunity Marketplace careers hub.
• Flexible working options including hybrid arrangements, flexible hours, mobility and part-time roles where customer needs allow.
• Social connection through events, cultural celebrations, end-of-year functions and more.
• Wellbeing support through health and wellness resources, tailored leave, support options and EAP access.
• Additional benefits such as employee discounts and discounted gym membership.

How to apply

Interested candidates can apply directly or send a CV to careers@kineticit.com.au.

Additional information

This is a national role based in Perth, Western Australia, Australia. The position is full time and onsite. A hybrid option is mentioned in the source as part of the broader flexible-work offering.

No salary, stipend, start date, application deadline, vacancy count or specific contract duration is provided in the source.