Senior Relationship Manager - Liability

About the Role

UBL Qatar is seeking an experienced Senior Relationship Manager (RM/SRM) focused on mobilizing CASA deposits and managing the liability portfolio to drive branch growth and meet key performance targets. The role demands continuous enhancement of the liability book and delivering growth across all critical metrics.

Key Responsibilities

• Lead and motivate a team to independently generate new business, prospect potential clients, gather referrals, and leverage existing networks to acquire new-to-bank customers.
• Manage and develop a team of Relationship Managers overseeing SMEs and High Net Worth premier clients to meet business goals.
• Create an environment that encourages peak team performance aligned with overall objectives.
• Conduct regular portfolio reviews to spot potential client opportunities and business gaps.
• Apply detailed analysis and quick strategic planning to bridge gaps and capitalize on opportunities for business growth.
• Use sales activity data and internal analytics to coach the team and achieve targets.
• Ensure ongoing oversight of expected team deliverables through regular inspections.
• Maintain a high level of client satisfaction by delivering exceptional service experiences as measured by specific performance indicators.
• Follow operating model guidelines to accurately identify client needs and utilize specialist support when necessary.
• Promote a culture of high performance through clear goal setting, performance evaluations, and actions addressing underperformance.
• Ensure full compliance with local regulatory standards.

Required Qualifications and Skills

• Bachelor's degree or equivalent experience in a relevant field.
• At least 6 to 8 years of progressive experience in financial services, retail sales, or related sectors.
• Proven track record of achieving strong sales outcomes in corporate and branch banking retail environments.
• Experience managing relationships with high-net-worth clients.
• Excellent communication, client engagement, and influencing capabilities.
• Strong orientation towards sales, networking, and portfolio management.
• Comprehensive knowledge of financial products and client relationship management systems.
• Understanding of business banking segments, products, and services.
• Ability to collaborate effectively with Branch Banking, Compliance, Credit & Risk, and Internal Control to maintain a balanced risk framework.
• Fluency in both Arabic and English is essential.