Client Advisor – Saint Laurent (Mumbai)

About Saint Laurent

Established in 1961, Saint Laurent pioneered luxury ready-to-wear with its renowned 1966 ‘Rive Gauche’ collection, marking a transformative moment in fashion and culture. Now part of the Kering Group, and guided creatively by Anthony Vaccarello since 2016, the brand represents the pinnacle of luxury with collections spanning men’s and women’s apparel, accessories, and more.

Role Overview

The Client Advisor plays a vital role in achieving sales targets and key performance indicators. They deliver an exceptional, refined, and lasting experience to both clients and internal teams, while upholding the brand’s values and standards.

Key Duties and Responsibilities

• Deliver exceptional client service and after-sales support to all visitors and customers.
• Engage passionately with clients, understanding and anticipating their needs to foster meaningful connections.
• Develop and maintain a strong client portfolio for sustained business growth.
• Drive sales performance beyond individual targets through a proactive and entrepreneurial approach.
• Create personalized, timeless fashion looks demonstrating a deep appreciation for fashion culture.
• Maintain transparent, sincere communication that builds trust and unique relationships with clients.
• Utilize all business tools effectively to maximize opportunities.
• Support both front-of-house and back-of-house teams to strengthen team spirit and collective achievement.
• Strictly follow all company policies and operational guidelines.

Desired Qualifications and Skills

• Prior experience excelling in client-focused roles within fashion retail, luxury accessories, customer service, or hospitality.
• A keen interest and personal passion for fashion styling and culture.
• An entrepreneurial mindset paired with a natural business acumen.
• Open and authentic approach aligned with a culture of audacity and sincerity.
• Strong collaboration skills and a commitment to team objectives.
• Comfortable and quick to learn new technologies and applications.
• Motivated to thrive in fast-moving environments, capable of multitasking and prioritization.
• Proactive with a positive, solution-oriented attitude.
• Fluent communication skills in English and local languages — written, verbal, and listening.
• Adaptable to change and eager to embrace growth opportunities.

Diversity and Inclusion

Saint Laurent values and actively promotes a diverse workforce including all genders, ages, nationalities, cultures, beliefs, and orientations. This commitment underpins an inclusive workplace where all talents are encouraged and supported.

Additional Details

• Job Type: Regular full-time position
• Location: Mumbai Metropolitan Region, onsite
• Start Date: September 1, 2026