File Processor

Position Overview

The File Import Processor will be an essential member of Navia Benefit Solutions' Imports team, responsible for ensuring accurate and efficient processing of client data into company systems. This role requires developing expertise in import workflows and supporting varied daily operations alongside cross-departmental projects.

Key Responsibilities

• Manage and process eligibility, deduction, and open enrollment files for all benefit plans managed by Navia.
• Retrieve, handle, and organize incoming data files through SFTP protocols.
• Work collaboratively with the Imports team to achieve processing targets on a daily basis.
• Identify, investigate, and resolve any inconsistencies or errors within files or benefit plan data.
• Maintain consistently high-quality service standards for internal colleagues and external clients alike.
• Undertake additional tasks as required to support team objectives and operational needs.

Qualifications and Skills

• Preferably holds a Bachelor's degree.
• Proficient in using Microsoft Excel for data processing and manipulation.
• Demonstrates a proactive and independent approach to completing work assignments.
• Possesses keen attention to detail ensuring accuracy and precision.