HR Coordinator

About the Company

Fanatics is pioneering a leading global digital sports platform designed to engage and inspire sports enthusiasts worldwide. Our offerings span Fanatics Commerce, Collectibles, and Betting & Gaming, enabling fans to purchase licensed merchandise, collect physical and digital sports memorabilia, and participate in our evolving Sportsbook and iGaming platforms. With a vast audience of over 100 million sports fans globally and a wide network of nearly 900 sports properties, Fanatics supports thousands of athletes and celebrities across more than 2,000 retail outlets, including our branded Lids stores. Our workforce exceeds 22,000 employees dedicated to enhancing the fan experience globally.

About the Team

Fanatics Collectibles operates at the crossroads of culture, collectibles, and innovative technology. Supported by prominent investors and sports & entertainment leaders, we aim to become the foremost force in next-generation collectibles. Through our integration with the broader Fanatics ecosystem, we connect with over 81 million fans and over 900 sports properties, reimagining every aspect of collectible engagement for fans, partners, and creators.

Position Overview

The HR Coordinator role at Fanatics Collectibles is vital in offering operational and administrative backing to the Human Resources department. This position acts as an essential resource for employees, facilitating processes such as inquiry resolution, leave management, timekeeping assistance, contractor transitions, and system updates. We seek a highly organized, proactive individual adept at utilizing AI-driven tools to streamline HR processes, produce clear documentation, and enrich the employee journey. This role is stationed in New York, NY.

Key Responsibilities

• Collaborate closely with the HR team to deliver seamless support.
• Maintain confidentiality, security, and integrity of all internal HR data.
• Serve as a primary contact for employee inquiries regarding payroll, benefits, leaves of absence, and related topics.
• Respond to and triage HR-related concerns effectively, ensuring timely resolutions or appropriate escalations.
• Administer company policies, procedures, and HR programs responsibly.
• Manage and analyze team member databases and prepare necessary departmental and company reports.
• Clarify and communicate human resources policies and standards to employees.
• Coordinate with HR specialist units—such as Learning & Development, Talent Acquisition, HRIS, Benefits, and Payroll—to address team member concerns promptly.
• Update and maintain interdepartmental records to guarantee compliance and accurate documentation within company systems.
• Support HR functions related to personnel files and HRIS actions, including onboarding, terminations, progressive discipline tracking, and ensuring legal compliance.
• Oversee leave of absence administration by tracking requests, managing documentation, and collaborating with stakeholders to ensure compliance and positive employee experiences.
• Assist with timekeeping and payroll processes, resolving discrepancies, and working alongside managers and payroll teams for accurate and timely approvals.
• Facilitate the contractor-to-employee conversion process by partnering with Talent Acquisition and hiring managers to ensure smooth onboarding and precise system updates.
• Employ AI-powered technologies to enhance efficiency, streamline workflows, and elevate HR service delivery.
• Create and maintain concise Quick Reference Guides, process documentation, and training materials using AI tools.
• Manage and continuously improve HR-related knowledge management resources including internal FAQs and team documentation.
• Document, assess, and recommend process improvements to support operational excellence and scalability within HR operations.
• Identify opportunities for automation and optimization across HR functions and throughout the employee lifecycle.
• Contribute to department-wide projects and events as needed.

Qualifications and Skills

• Bachelor’s degree or comparable experience preferred.
• Between 1 to 3 years of experience in Human Resources, People Operations, Employee Services, or related fields.
• Familiarity with HR systems, employment regulations, compliance, and management practices.
• Proven experience using AI tools (such as ChatGPT, Gemini, Copilot) to boost productivity and develop clear documentation and training resources.
• Skilled in creating and updating process documentation, SOPs, Quick Reference Guides, or knowledge bases.
• Knowledge of leave administration, timekeeping, payroll coordination, and employee lifecycle processes is advantageous.
• Strong interpersonal skills and team orientation.
• Ability to multitask, solve problems independently, and prioritize in a dynamic environment.
• Excellent written communication skills for developing clear, user-friendly documents.
• Organized with effective time management capabilities within a startup-like setting.
• Discretion and professionalism in handling confidential information.
• Adaptable mindset suited to a fast-paced, entrepreneurial environment with evolving priorities.
• Willingness to travel occasionally to Fanatics offices and other venues for events and meetings.

Additional Information

This position offers a base salary ranging from $30.05 to $37.26 per hour, applicable to the New York City location. This range does not include short-term or long-term incentives. Compensation packages factor in location, experience, qualifications, and training. Fanatics emphasizes candidate security; applicants should verify communication authenticity directly with the company and be cautious of fraudulent offers. Our team values all applicants even if they do not meet every qualification listed. Visit our benefits page for further details.