HR Generalist

About the Company

Founded in 2007, Airbnb began with a simple idea when two hosts welcomed three guests into their San Francisco home. Since then, it has grown into a global community of over 5 million hosts and facilitated more than 2 billion guest arrivals around the world. Airbnb offers unique stays and experiences that allow guests to engage genuinely with local cultures, fostering belonging and connection. The company's mission is to create a world where anyone can feel at home anywhere, emphasizing trust, community, and the power of travel.

Role Overview

The HR Generalist is a key member of Airbnb’s Employee Experience team, focusing primarily on supporting teams across the Americas. This role ensures the delivery of comprehensive, accurate, and timely HR services throughout all stages of the employee lifecycle. Acting as a strategic partner to business leaders and employees, the HR Generalist provides advice on employee matters, supports talent programs, and collaborates with various Centers of Expertise for implementing global initiatives. The position requires cross-functional collaboration with multiple teams including business units, legal, total rewards, and others to establish a positive and productive workplace. The successful candidate will help translate business strategies into effective HR practices that promote Airbnb’s values and uphold compliance with employment laws.

Responsibilities

• Partner with Business Talent teams to shape and support Employee Experience and People strategies for specific units
• Act as the primary HR advisor for assigned teams, guiding on people-related concerns and resolving issues
• Develop strong insight into business goals and strategies to align HR efforts effectively
• Collaborate on projects aimed at supporting business growth and operational improvements
• Analyze employee data and trends to identify challenges and proactively address them
• Provide counsel to managers and employees on HR policies, employee relations, and managing performance
• Encourage use of self-service HR tools to empower employees and managers to resolve questions independently
• Coordinate with Centers of Expertise for managing key programs like performance evaluations, compensation, and talent reviews
• Work with legal, Total Rewards, Talent Operations, and other partners to maintain compliance and enhance employee experience
• Ensure the accuracy and integrity of HR data within Workday
• Promote diversity, equity, and inclusion aligned with Airbnb’s core values
• Monitor HR metrics and key performance indicators to assess the success of programs and guide strategic decisions

Qualifications

• Minimum 8 years of progressive HR experience in dynamic, fast-growing, multinational companies
• Expertise in at least four HR domains including HR Business Partnership, Compensation, Recruiting, Employee Relations, or Talent Management
• Strong knowledge of HR operations such as Benefits administration, Organizational Design, and Change Management
• Solid understanding of business operations and how HR supports organizational objectives
• Excellent problem-solving abilities with effective analysis and solution development skills
• Strong investigative skills to handle sensitive employee matters
• Competency in analyzing and leveraging HR data to influence decisions and strategies
• Superior communication skills, both written and verbal, capable of building relationships across all organizational levels
• Self-driven with a collaborative attitude, able to function independently and within teams
• Bachelor’s or equivalent degree in an HR-related field; Master’s degree preferred, particularly in Organizational Behavior, Employment Law, or Business
• Experience with Google Suite for data analysis and visualization
• Familiarity with Workday or similar HR Information Systems highly valued
• Knowledge of AI-based HR tools is a plus
• Interest in the travel industry and passion for travel considered an asset

Benefits

• Competitive salary along with performance-based bonus opportunities
• Comprehensive health, dental, and vision insurance coverage
• Generous paid time off and public holidays
• Employee travel credits and exclusive discounts
• Professional growth through learning and development programs
• Flexible remote work setup supporting work-life balance
• Inclusive and diverse culture valuing innovation and teamwork

Equal Opportunity Statement

Airbnb is dedicated to building an inclusive environment where every individual is respected and valued. We are an equal opportunity employer, prohibiting discrimination based on race, ethnicity, gender, age, sexual orientation, disability, or any other protected status. Applicants from diverse backgrounds are encouraged to apply. Reasonable accommodations will be provided to qualified candidates with disabilities.