Inside Sales Executive

About Provilac

Provilac is a distinguished dairy brand committed to delivering fresh, natural, and premium-quality dairy products directly from farm to consumer. Since its inception in 2013, the company has emphasized doing things differently with a core philosophy of integrity and providing nourishment through its products.

Job Overview

We seek a dynamic Inside Sales Executive to spearhead sales initiatives, foster customer relationships, and drive business expansion. The role involves lead generation, customer engagement, sales conversion, and effective coordination with internal teams to ensure customer satisfaction in a fast-paced environment.

Primary Responsibilities

• Generate and qualify potential leads via inbound and outbound calls.
• Engage prospective customers by explaining product offerings and promotions.
• Achieve conversion by aligning solutions to customer needs and closing sales.
• Develop and maintain lasting customer connections to enhance loyalty.
• Perform timely follow-up interactions with existing and prospective customers to maximize sales potential.
• Meet or exceed monthly sales targets and key performance indicators.
• Accurately document and update customer information in the CRM system.
• Collaborate with operations and support departments to ensure efficient order fulfillment.
• Address and resolve customer inquiries with exemplary service.
• Compile daily sales reports and monitor follow-up activities.

Required Skills and Qualifications

• Excellent verbal communication and negotiation talents.
• Proven aptitude in sales and customer engagement.
• Previous experience in lead generation and inside sales preferred.
• Capability to perform against sales targets and monitor performance.
• Basic familiarity with MS Excel and CRM platforms.
• Strong interpersonal skills and ability to manage relationships.
• Self-driven and results-centered mindset.
• Graduate in any field.
• 1 to 3 years experience in Inside Sales, Tele-sales, Business Development, or Customer Acquisition.
• Preferably experienced in FMCG, Dairy, Retail, D2C, Food & Beverage, or Consumer Goods sectors.

Additional Skills

• Lead Generation
• Customer Relationship Management (CRM)
• Sales Closing Techniques
• Cross-selling and Upselling Strategies
• Tele-calling
• B2C Sales Expertise
• Sales Coordination
• Target Achievement Focus

Work Details

Location: Pune, Maharashtra (office-based)
Working Days: 6 days per week
Working Hours: 10:00 AM to 7:00 PM
Employment Type: Full-Time