Laundry Attendant

About Four Seasons

Four Seasons is driven by the passion of its people who strive to improve continuously, challenge themselves, and treat others with respect and kindness. Our global team delivers exceptional experiences for guests, residents, and partners by combining luxury with genuine care. We believe that an outstanding employee culture and experience enable our people to exceed expectations.

At Four Seasons, we prioritize recognizing familiar faces, welcoming newcomers, and treating everyone we meet as we would want to be treated. Whether you work, stay, live, or explore with us, our goal is to create lasting positive impressions, grounded in meaningful connections with people and the environment.

About the Location

Our resort is a private sanctuary by a tranquil lagoon on Mauritius’ east coast, surrounded by lush greenery and stunning views. Each elegant villa and residence boasts a private garden and pool, mirroring the home of our resident giant tortoises. After enjoying Indian Ocean activities or golfing on our renowned courses designed by Ernie Els and Bernhard Langer, guests can relax at our award-winning spa or enjoy diverse dining options. Since opening in October 2008, the resort features 90 one-bedroom villas, a Presidential Suite, 45 large residential villas, five food and beverage venues including a beach bar/restaurant, an over-water spa, tennis courts, and a fitness center.

Position Summary

The Uniform and Linen Attendant is responsible for ensuring all staff uniforms are clean, properly maintained, well fitted, and meet the Four Seasons’ standards of quality and appearance. Reporting to the Laundry Supervisor or Director of Housekeeping, the role involves uniform issue, repair, inventory, and assisting in uniform-related services for employees and guests.

Main Duties and Responsibilities

• Attend every shift punctually, staying aware of the schedule, and notify supervisors timely if unable to work as per policy.
• Manage placement of all uniforms on the uniform carousel daily.
• Distribute clean uniforms to staff and handle the collection of uniforms for laundry, dry cleaning, and pressing.
• Inspect uniforms daily for necessary repairs and complete minor fixes.
• Support the Seamstress in fitting and issuing uniforms to new employees.
• Give damaged uniforms beyond repair to the Seamstress for discard records and notify the Laundry Assistant Manager to investigate damage causes, including staff neglect, equipment issues, or incorrect care.
• Assist with quarterly uniform inventory across departments ensuring sufficient size availability.
• Communicate courteously and effectively with staff and guests.
• Ensure compliance with all care and housekeeping standards and administer related requirements to the housekeeping team.
• Provide professional and prompt service to resort guests.
• Help the Valet team by managing uniforms and guests’ clothing processing including deliveries and room pickups.
• Execute additional tasks or projects assigned by Management.
• Participate in all required training sessions and meetings.

Health and Safety Responsibilities

• Maintain a safe working environment by identifying hazards and implementing corrective measures.
• Ensure adherence to government regulations to uphold cleanliness and hygiene standards.
• Comply with laws pertaining to licensing, food safety, health and safety protocols, fire equipment, and training.
• Report accidents following established procedures.
• Respond appropriately to emergencies and safety incidents.

Additional Responsibilities

• Conduct oneself professionally at all times adhering to company rules, fire safety regulations, and departmental policies.
• Wear issued uniforms and maintain a neat, clean appearance consistent with grooming standards.

Note: This job description outlines primary duties and responsibilities. The company reserves the right to modify these at its discretion with proper notice.

Requirements

• Proficient oral English communication skills.
• Previous relevant experience is required.
• Willingness to attend department training and meetings as needed.

Education

No formal education required.