Learning and Development Program Manager

About the Company and Role

This rapidly expanding company specializes in cutting-edge identity and risk solutions, empowering both organizations and individuals to engage confidently in transactions. Their innovative real-time APIs have facilitated the verification of hundreds of millions of identities, initially focusing on financial services and soon broadening into other sectors. Backed by prominent investors, the firm has earned notable industry recognitions and actively contributed to shaping future identity standards at high government levels.

Operating as a digital-first organization, the company offers flexible working arrangements—from fully remote to in-office settings—across multiple U.S. locations and India. The Learning and Development Program Manager will play a key role in defining and advancing the company's learning initiatives.

Key Responsibilities

• Develop and lead the strategic vision for learning and development, pinpointing capability gaps and prioritizing impactful initiatives aligned with business objectives.
• Create, enhance, and manage comprehensive learning programs covering the full employee lifecycle, including onboarding, fraud education, managerial and leadership development, and ongoing professional growth.
• Collaborate with organizational leaders to assess skill requirements and design effective learning interventions that boost personal and organizational performance.
• Facilitate engaging workshops and training sessions tailored for employees, managers, and executives.
• Enhance knowledge sharing by establishing scalable resources, documentation, and self-service learning tools.
• Evaluate program effectiveness using data analytics and participant feedback to refine learning experiences continually.
• Serve as the principal point of ownership for learning initiatives, balancing strategic planning with hands-on program execution.

Required Qualifications

• 6 to 10 years of professional experience in areas such as consulting (leading learning or organizational change), learning and development, talent development, or closely related fields.
• Proven track record of designing and expanding learning programs rather than just facilitating pre-existing content.
• Exceptional presentation and facilitation abilities, capable of engaging diverse audiences.
• Strong program management skills enabling independent oversight of multiple projects from conception through delivery.
• Expertise in crafting engaging and practical educational experiences tailored for adult learners.
• Excellent verbal and written communication proficiency.
• Ability to thrive in a dynamic, sometimes ambiguous environment, adept at establishing new programs from scratch.
• A curious, cooperative, pragmatic, and highly action-oriented mindset.

Preferred Qualifications

• Experience working in startup environments or rapidly scaling tech companies.
• Background supporting technical teams or organizations.

Compensation & Benefits

• Annual salary range: $155,000 to $200,000, plus equity and comprehensive benefits.
• Employer-sponsored group health insurance covering employees and dependents.
• 401(k) retirement plan with employer matching contributions.
• Flexible paid time off policies.
• Regularly organized company-wide in-person events to foster community.
• Home office stipend and additional perks.

Organizational Values

• Follow Through
• Deep Understanding
• Whatever It Takes
• Do Something Smart

Equal Opportunity Commitment

The hiring company is dedicated to fostering a diverse and inclusive workforce and is an equal opportunity employer.