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ANZ

Banking Consultant

ANZ

Auckland, New Zealand · Tempo pieno

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Qualsiasi
Stipendio
Aperture
1
Pubblicato
3 ore fa
Modalità di lavoro
In ufficio
Requisiti di ammissibilità
Applications are open to everyone, including those returning to work or changing careers. Candidates with disabilities or access requirements are encouraged to apply and request accommodations if necessary.
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About Us

At ANZ, we are committed to fostering a world where individuals and communities prosper. Our mission centers on enhancing the financial wellbeing and sustainability of millions of customers.

About The Role

This role is ideal for someone who values human connection and finds fulfillment in assisting others. As a Banking Consultant, you will provide essential support for everyday banking needs, establish trusted relationships with customers, and guide them through straightforward or significant financial decisions. Your responsibilities will range from helping with quick transactions to demonstrating digital banking tools, ensuring banking is simple and accessible to all.

  • Offer friendly, direct assistance for daily banking operations
  • Understand and respond to individual customer priorities with personalized service
  • Educate customers about banking products and digital services
  • Contribute to a workplace culture that values ongoing learning and teamwork
  • Engage in a community celebrating diversity, growth, and inclusion

This opportunity suits individuals looking to re-enter the workforce, transition industries, or build career experience in a customer-focused setting.

Role Details

Location: Albany Mall
Employment Type: Permanent, Part-time
Work Days: Tuesday to Saturday

Typical Day

  • Greet customers and assist with various banking requirements
  • Conduct meaningful dialogues to determine customer needs
  • Introduce and simplify digital banking tools to empower users
  • Assist customers in account management, including opening accounts and updating information
  • Maintain compliance to ensure secure banking practices
  • Celebrate collective achievements with the team

Qualifications and Skills

  • Strong customer service orientation; prior retail experience is beneficial
  • Experience with technology use and promotion; familiarity with digital channels advantageous
  • Ability to multitask and adapt in dynamic environments
  • Willingness to collaborate within a team setting
  • Understanding of compliance requirements
  • Excellent communication and interpersonal skills

While having all listed skills is not mandatory, a willingness to grow and learn is essential.

Why Join ANZ?

Joining ANZ means becoming part of a workplace dedicated to helping communities thrive. Employees gain access to resources and opportunities to advance their careers, flexibility in work arrangements, wellness services, and discounts on selected products and services. ANZ values diversity and inclusivity, demonstrated through initiatives like the Te Ao Māori Strategy Tākiri-Ā-Rangi and affinity networks promoting cultural understanding and representation.

Equal Opportunity

Applications are welcomed from all individuals. We encourage candidates to communicate any required adjustments during recruitment or work. Support is available for candidates with disabilities or access needs.

Additional Information

Location: Auckland, New Zealand
Employment status: Permanent Part-time
Work days: Tuesday to Saturday
Application deadline: 30 July 2026, 11:59 PM NZST

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