Data Analyst

Position Overview

We are looking for an expert Data Analytics Specialist to join our team, focusing on improving the cadence and sustainability of food service operations across various Southeast Asian countries including the Philippines, Malaysia, China, Singapore, Indonesia, Thailand, and Vietnam. Reporting to the Regional Account Director, this role involves collaborating with country and regional Sodexo teams dedicated to the client.

Core Responsibilities

• Integrate data from diverse sources like SmartQ, Drive, LeanPath, databases, Excel, and Google Sheets into unified analytics frameworks.
• Analyze site-specific trends, forecasts, and provide actionable recommendations to enhance operational efficiency.
• Cleanse, validate and process data ensuring accuracy and completeness.
• Utilize statistical methods and tools such as SQL, Python, Excel, Google Sheets for data analysis.
• Develop visual dashboards and reports through Google Data Studio, Power BI, and BigQuery to communicate insights.
• Manage and optimize databases ensuring data integrity and security.
• Use SmartQ to examine user counts, peak usage, and repeat customer patterns for demand forecasting.
• Leverage Drive for menu performance, ingredient use, and procurement monitoring.
• Apply LeanPath metrics to evaluate waste and efficiency of waste reduction efforts.
• Offer data-driven strategies to address operational challenges and improve performance.
• Engage with cross-functional teams, including IT, engineers, product managers, and analysts, to understand and fulfill data needs.
• Train colleagues on analytics tools and best practices as necessary.
• Promote an agile working environment supporting rapid decision making and adaptability to evolving client and market demands.

Required Skills and Qualifications

• Demonstrated experience in data analytics, ideally within food services or hospitality sectors.
• Proficiency with analytics tools: SmartQ, Drive, LeanPath or similar, plus Google BI products including Data Studio, BigQuery, and Google Sheets.
• Ability to interpret complex datasets and transform them into actionable business insights.
• Strong foundation in demand forecasting, procurement trend analysis, and waste management.
• Advanced data visualization and dashboard creation capabilities using Power BI and Data Studio.
• Competency in database management and data warehousing technologies.
• Excellent communication abilities to clearly present findings to technical and non-technical audiences.
• Strategic mindset with the ability to develop and implement long-term growth strategies.
• Bachelor's degree in Data Science, Business Analytics, Computer Science, or related disciplines; demonstrated experience and deep knowledge in data analysis also accepted.
• Financial literacy to make innovative, profitability-driven business decisions.
• Proven adaptability to manage collaborations across multiple time zones and regions.

Additional Information

• The job involves frequent on-site travel across various locations and operational sites.