Digital Analyst

About the Role

Johnson & Johnson MedTech seeks a Digital Analyst to join its DePuy Synthes team based in New Brunswick, NJ, with possible locations in Raynham, MA, or West Chester, PA. This full-time, onsite professional opportunity centers on enhancing customer experience and operational efficiency through digital solutions.

Job Responsibilities

• Conduct analysis of digital performance metrics to generate insights and support reporting efforts aiding decision-making.
• Create and maintain dashboards, reports, and tools that track digital initiatives' effectiveness.
• Collaborate with various business and functional units to gather data requirements and translate these into actionable analytics.
• Track and analyze trends, user adoption, and performance of digital platforms and tools.
• Identify and recommend enhancements to digital workflows, user interfaces, and data integrity.
• Document and establish standards for digital analytics procedures.
• Contribute actively to initiatives focused on ongoing digital and customer experience improvements.
• Ensure compliance with data governance policies, internal controls, and corporate guidelines.

Qualifications and Skills

• A bachelor’s degree in Business, Analytics, Information Systems, Computer Science, or a related discipline is mandatory; coursework in data analytics or digital technologies is preferred.
• Up to two years of experience relevant to digital or business analytics.
• Strong analytical capabilities with the ability to interpret data sets into meaningful insights.
• Proficiency in common analytics and reporting software such as Microsoft Excel and business intelligence tools.
• Preferred experience includes exposure to digital platforms, customer portals, CRM, ERP systems, or digital experience technologies.
• Desirable background working within regulated sectors like healthcare, life sciences, or medical devices.
• Familiarity with data visualization and dashboard development tools is advantageous.
• An interest in digital transformation and continuous process improvement.
• Exceptional attention to detail, data accuracy, and problem-solving skills.
• Effective communication abilities, both written and verbal.
• English language proficiency is required.
• Limited travel may be necessary, primarily domestic, up to 10%.
• Certifications related to analytics or digital technologies are preferred but not mandatory.

Additional Information

Johnson & Johnson adheres to inclusive employment practices respecting diversity, equity, and individual dignity. The role is aligned with Johnson & Johnson’s Orthopaedics business transition to a standalone DePuy Synthes entity expected within 18 to 24 months, during which employment terms may transition accordingly. Reasonable accommodations are provided for applicants with disabilities during the hiring process upon request.

The anticipated annual salary range spans from $65,000 to $104,650.