Employee Performance & Development Manager

About Entrega

Entrega is a rapidly expanding technology professional services firm based in Michigan, offering enterprise technology and business solutions to global clients. Our mission is to help top organizations overcome complex challenges by implementing key technology projects, supported by our commitment to people, processes, and technology investments.

We value exceptional client results and recognize that these begin with exceptional employees. Our environment encourages professionals to take on meaningful responsibilities, guided by experienced leaders, and empowered to make significant contributions. Employees work with talented teams serving Fortune 500 clients and influence high-impact initiatives, with opportunities to grow their roles, develop their careers, and help shape Entrega's future.

Position Overview

We are seeking a dedicated Employee Performance & Development Manager to lead programs that enhance employee performance, growth, managerial effectiveness, and engagement throughout the organization. This role involves designing, implementing, and continuously enhancing systems that clarify expectations, facilitate meaningful feedback, and promote employee success. Additionally, the manager will collaborate closely with leadership to equip managers with the skills to coach, recognize performance, manage challenges, and nurture talent.

This position demands a hands-on approach, combining expertise in HR, talent management, project leadership, communication, and facilitation. The ideal candidate thrives in influencing outcomes across multiple teams and organizational levels.

Key Duties and Responsibilities

• Drive the design, execution, and ongoing improvement of Entrega's employee performance management system.
• Manage performance review cycles, ensuring clarity around expectations, responsibilities, and schedules for both managers and employees.
• Create practical resources to assist in setting expectations, delivering feedback, performance assessment, and documentation.
• Collaborate with managers to enhance the quality and consistency of performance discussions.
• Support management and HR leadership with addressing employee performance issues effectively.
• Develop and run employee development programs that align performance, skills, career goals, and organizational needs.
• Work alongside managers to identify development needs and suitable growth opportunities.
• Support career pathing, competency frameworks, and tools that clarify advancement possibilities.
• Coordinate learning initiatives and assess their impact.
• Promote development efforts targeting high-performing and high-potential employees.
• Produce resources and training to boost managerial capabilities in employee leadership and growth.
• Coach and advise managers on key leadership aspects such as expectation setting, feedback, recognition, development, and handling performance issues.
• Identify common management challenges and design scalable solutions.
• Ensure management practices are applied consistently while accommodating different team needs.
• Plan and implement employee engagement and recognition programs to reinforce values and acknowledge contributions.
• Oversee employee feedback processes, interpret insights, and partner with leadership to drive improvements.
• Manage internal communications related to workforce programs, ensuring information is clear and consistent.
• Lead projects enhancing workforce performance, from concept through execution and ongoing management.
• Establish success metrics, monitor initiative progress, and provide updates to stakeholders.
• Analyze workforce data and feedback to identify trends, risks, and opportunities for enhancement.
• Promote continuous refinement of workforce programs based on impact assessments and organizational growth.

Candidate Profile and Qualifications

• A minimum of 5 to 8 years' experience in Human Resources, talent management, organizational development, or a related field.
• Proven expertise in developing or leading employee performance and development programs.
• Experience partnering with managers and senior leaders on performance and talent management.
• History of managing cross-functional initiatives from planning to delivery.
• Preferably experienced in professional services, consulting, or technology sectors.
• Comprehensive knowledge of performance management, career development, talent strategies, and manager effectiveness.
• Skillful in translating business needs into effective programs, processes, and resources.
• Strong organizational and project management abilities to execute multiple projects simultaneously.
• Excellent coaching, facilitation, and interpersonal skills capable of influencing without direct authority.
• Effective written and verbal communication across organizational levels.
• Analytical mindset with the ability to interpret program outcomes and recommend improvements.
• Balance of strategic vision and practical execution suited to a growing company.
• Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a similar discipline is required.
• Professional certifications such as SHRM-CP, SHRM-SCP, PHR, or SPHR are advantageous but not mandatory.

Performance Expectations

• Demonstrate ownership by driving initiatives from initial concept through to implementation.
• Exhibit strong influence skills to motivate teams and leaders without formal authority.
• Display a practical approach focused on tangible results in employee performance and development.
• Apply sound judgement in managing employee and managerial performance matters.
• Build and maintain trusted partnerships with employees, managers, and company leadership.
• Maintain rigorous organizational discipline and consistent follow-up.
• Communicate clearly, thoughtfully, and professionally.
• Leverage employee feedback to generate actionable improvements.
• Adapt and improve programs in response to organizational growth and changes.
• Commit sincerely to fostering employee and management growth and success.

Career Advancement

Entrega is dedicated to fostering long-term employee development. As the company expands, staff demonstrating consistent performance, leadership, and accountability will gain access to wider responsibilities, new skills, and career growth opportunities. Our growth-oriented culture rewards initiative, ownership, and continuous improvement, enabling employees to leave a lasting impact.

Compensation and Benefits

We offer competitive salary packages aligned with candidates’ experience and performance. Eligible employees may participate in incentive programs tied to personal and organizational achievements. Our comprehensive benefits include medical, dental, vision coverage, 401(k) plans, paid time off, and wellness programs promoting work-life balance and health.

Hiring Process

Our recruitment process is designed to fairly assess compatibility and fit. Candidates may undergo multiple interview rounds, assessments, or evaluations to ensure alignment. We strive to maintain professionalism, respect, and timeliness throughout selection.

Equal Opportunity Employer

Entrega embraces diversity and provides equal employment opportunities regardless of race, color, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic under applicable laws.