Executive Director

About Our Facility

Promises DFW, located in Lewisville, TX within the Dallas-Fort Worth area, offers a structured addiction treatment program emphasizing long-term healing. The approach supports individuals through various recovery stages, focusing beyond cessation of substance use to rebuilding stability, enhancing coping mechanisms, and renewing purpose.

Role Overview

The Executive Director oversees all operational activities at the facility, including clinical services, strategy development to improve productivity, compliance, and profitability. This position also ensures alignment with contractual obligations, state licensing, and accreditation standards while contributing to direct care delivery when necessary.

Key Responsibilities

• Set and pursue yearly program goals aligned with the organization's vision.
• Manage the facility efficiently, adhering to budget limits.
• Guarantee services comply with or surpass regulatory standards.
• Represent the facility publicly through community engagement and events.
• Design and supervise the creation of new service lines and expansion plans meeting clinical and financial targets.
• Facilitate regular team meetings to address process improvements and business performance.
• Organize staffing schedules, approve timesheets, and oversee attendance.
• Collaborate with Human Resources on hiring, employee relations, and performance management including coaching and discipline.
• Monitor clinical operations, including hiring clinicians and improving compliance and productivity.
• Review workflows and ensure timely, quality clinical service delivery and documentation.
• Continuously update policies and procedures to improve compliance, marketing position, and cost-efficiency.
• Develop policies for therapeutic processes and client service quality assurance.
• Maintain marketing strategies and relationships with referral sources and community organizations.
• Preserve professional boundaries with clients, families, and referral partners.
• Perform additional duties as assigned.

Required Knowledge and Skills - Administrative

• Ability to formulate and execute business strategies in a multi-functional setting.
• Efficient planning and implementation of program initiatives.
• Leadership skills supporting motivation and correction.
• Comprehensive knowledge of company policies, regulatory requirements, healthcare laws including HIPAA, 42CFR, The Joint Commission, and state licensing.
• Familiarity with analytics, clinical assessment, counseling, therapy practices, and mental health/addiction recovery.
• Strong oral and written communication capabilities.
• Critical thinking, problem-solving, time management, and leadership prowess.
• Team-oriented with respect for cultural diversity.
• Ethical conduct consistent with professional standards.
• Engagement in continuous professional development.
• Adherence to suicide risk protocols and related organizational policies.
• Proficiency with MS Office and knowledge of office management, project handling, and finance concepts.
• Flexibility to work evenings, weekends, or alternate shifts as needed.

Required Knowledge and Skills - Clinical

• Ability to build rapport, collect and assess clinical data effectively.
• Evaluate readiness for treatment and establish diagnoses for substance use disorders.
• Screen for intoxication, withdrawal, safety risks, and co-morbid mental health conditions.
• Interpret assessment data to guide treatment planning and priority setting.
• Develop measurable, collaborative treatment goals with clients.
• Maintain adherence to ethical and behavioral standards.

Qualifications

• Master's degree in Social Work, Psychology, Counseling, or related discipline.
• Completion of clinical supervisory training required to oversee mental health staff.
• Minimum five years of administrative experience supervising mental health or counseling programs; behavioral health experience preferred.
• Licenses preferred: LCSW, LMFT, Certified Alcohol and Drug Counselor, or licensed Psychologist (PsyD/PhD).
• Valid Class C Driver's License mandatory.
• Compliance with all state pre-employment and ongoing requirements including background checks, drug screening, health clearances, fingerprints, CPR/First Aid certifications, and license validations.

Compensation and Benefits

The annual salary range for this position is $150,000 to $180,000. Employees enjoy a comprehensive benefits package including a 401(k) plan with matching contributions, substantial paid time off, and broad medical, dental, and vision insurance coverage along with additional benefits.