Houseperson

About Park Hyatt Sydney

Park Hyatt Sydney represents a refined style of luxury where every detail is designed to create a polished guest experience. As part of the wider Park Hyatt portfolio, the hotel blends contemporary elegance with a sense of place that reflects its destination.

Role Overview

The Houseperson supports the smooth day-to-day running of housekeeping and guest services by maintaining standards throughout the hotel, assisting with laundry delivery, helping with room setup needs, and responding to enquiries in a professional manner.

Key Duties

• Respond to guest and team enquiries with courtesy, efficiency, and professionalism.
• Maintain a consistently polite and professional service approach.
• Track and carry out the daily rotation of housekeeping stock.
• Complete routine cleaning activities across hotel areas as required.
• Deliver guest laundry quickly and in line with Park Hyatt Sydney standards.
• Help relocate furniture when special room arrangements are needed.

Requirements

• At least 1 year of experience as a houseman or room attendant in a 5-star hotel.
• Ability to handle manual tasks safely and effectively.
• Working knowledge of hygiene standards.
• Strong interpersonal and communication skills.

Benefits and Workplace Experience

• Complimentary shift meals.
• Discounts on spa services and all food and beverage outlets.
• Access to complimentary and discounted Hyatt stays around the world.
• Access to globally recognised learning and development programs.
• Employee assistance support and paid family leave benefits.
• Opportunity to be part of a diverse, inclusive, and passionate team.

Additional Information

Hyatt promotes a workplace culture built on empathy, creativity, fun, humility, integrity, and respect. The organisation highlights its strong team environment and global career opportunities.

This is a full-time, onsite role in Sydney, New South Wales, Australia.