Inside Sales Trainee

About PalTech

PalTech is a prominent IT services and software development firm focused on driving digital transformation for various industries and organization sizes. Based in the USA with a development center in Hyderabad, India, the company harnesses advanced technologies such as artificial intelligence, cloud computing, and data management to foster innovation and operational productivity. With more than ten years of expertise in product engineering, PalTech supports businesses through every stage of the product lifecycle, delivering dependable and high-quality solutions aligned with strategic objectives. Recognized as a Great Place to Work Certified employer, PalTech is dedicated to cultivating an inclusive and positive work environment where innovation and collaboration flourish.

Role Overview

PalTech seeks dynamic and career-focused fresh graduates to join our Inside Sales team as Trainees. This role presents an excellent pathway to establish a career in international IT sales, primarily engaging with prospective clients in the US marketplace. Trainees will receive comprehensive training and practical experience in market research, lead generation, customer interaction, CRM management, and sales support activities, collaborating closely with seasoned professionals to grasp how global IT service providers discover opportunities and forge enduring business relationships. Candidates with strong communication skills, a passion for engaging with others, and the ambition to grow within a fast-paced, goal-oriented setting will find this position particularly rewarding.

Key Responsibilities

• Research potential companies and uncover business prospects within the US market.
• Generate leads using cold calling, email marketing, social media outreach, and other methods.
• Assess and qualify prospective customers by understanding their business needs.
• Arrange meetings and liaise with the sales team to advance engagement efforts.
• Develop and maintain a robust sales pipeline to ensure consistent opportunities.
• Engage with potential customers professionally, fostering positive relationships during initial contacts.
• Comprehend customer requirements and clearly articulate PalTech's service offerings.
• Conduct ongoing market research to identify fresh opportunities and prospects.
• Keep customer and lead data meticulously updated within CRM systems.
• Compile and submit daily and weekly reports on outreach activities and sales progress.
• Participate in ongoing learning sessions focused on sales strategies, IT services knowledge, and customer communication skills.
• Work under close mentorship and management collaboration to meet personal and collective objectives.

Eligibility Requirements

• Candidates graduating in 2025 or 2026.
• Holders of a bachelor's degree from an accredited university.
• Proficiency in English with strong oral and written communication abilities.
• Good interpersonal skills coupled with solid presentation capabilities.
• Basic competency in computer usage and familiarity with Microsoft Office suites.
• Availability and willingness to work night shifts aligned with the US time zone.
• Self-driven, proactive attitude with a strong eagerness to learn.

Desired Competencies

• Outstanding communication and active listening skills.
• Positive outlook and readiness to take responsibility for tasks.
• Strong analytical thinking and problem-solving skills.
• Capability to thrive in a target-focused environment.
• Effective organizational and time management abilities.
• Collaborative team player with a commitment to continuous learning.
• Confidence when interacting with international clients.

Compensation and Benefits

• Annual CTC of 400000 INR.
• During the initial six-month training period, monthly compensation is 25000 INR (calculated from 3.0 LPA).
• Post successful training completion, salary increases to approximately 33333 INR per month (equivalent to 4.0 LPA).
• Facility for employee cab transportation and complimentary evening meals.
• Structured training programs and dedicated mentorship support.
• Exposure to global clientele and international business scenarios.
• Clear pathways for career advancement within a global IT services company.

Why Choose PalTech?

• Engage in cross-border challenges beyond departmental boundaries.
• Early ownership of decisions, evaluated based on outcomes rather than tenure.
• Learn directly from experienced professionals who have built industry-leading solutions.
• Gain skills enabling you to conduct client discussions independently, not merely execute assigned tasks.