Key Account Manager

About the Role

We seek an energetic Key Account Manager to oversee and expand a diverse portfolio of fashion and lifestyle brands through prominent e-commerce platforms. This full responsibility position includes sales strategy, account oversight, product merchandising, promotional tactics, commercial execution, financial settlements, and strong liaison with marketplace teams. The successful candidate will employ analytical expertise and market knowledge to fuel profitable business growth in collaboration with internal and external partners.

Key Responsibilities

• Lead revenue, growth, profitability, and P&L management for assigned brands.
• Create and execute monthly to annual business plans aligned with organizational goals.
• Achieve sales, margin, and inventory key performance indicators.
• Ensure accurate timely financial reconciliation with marketplace partners.
• Handle daily marketplace operations, including Tata CLiQ, Myntra, AJIO, and emerging Quick Commerce and Omni-channel platforms.
• Plan product assortment, pricing strategies, promotional campaigns, and active participation in marketplace events.
• Conduct comprehensive business reviews and maintain robust relationships with marketplace category teams.
• Optimize pricing, discounting, and promotional budgeting to maximize sales outcomes.
• Monitor and analyze sales and recommend adaptations when necessary.
• Manage seasonal launches and onboarding of new collections.
• Forecast demand and develop effective sell-in/sell-out strategies.
• Regularly track and evaluate critical business metrics including sales, profitability, inventory status, conversion rates, average selling price, and campaign performance.
• Compile periodic business reports and propose strategies for growth enhancement.
• Engage cross-functionally with brand teams, marketing, planning, finance, and marketplace category managers to align business plan execution.
• Identify and pursue opportunities to enhance assortment, visibility, pricing, and conversion rates.
• Support participation in marketplace campaigns and promotional events.
• Facilitate channel expansion including the onboarding and growth of Quick Commerce and Omnichannel partnerships.

Candidate Profile

• 4 to 6 years of relevant experience in marketplace or key account management.
• Preferred background in fashion, luxury, or lifestyle brand management.
• Hands-on experience with marketplaces such as Myntra, AJIO, Tata CLiQ (including Luxury segment), Nykaa, or similar platforms.
• Exceptional analytical skills and strong commercial judgment.
• Proficient in Microsoft Excel.
• Expertise in business planning, forecasting, and data-driven decision-making.
• Excellent negotiation abilities and stakeholder management skills.
• Strong communication and presentation talents.
• Capacity to perform efficiently in a dynamic, target-oriented setting.