Logistics Assistant

Job Overview

We are seeking a dedicated Logistics Assistant to support our shipping and transportation operations. The role involves coordinating shipments, managing documentation, and ensuring smooth logistics processes to enhance customer satisfaction.

Key Responsibilities

• Collaborate with the Order Management team to address and resolve shipping inquiries.
• Manage daily inbound and outbound shipments and handle the preparation of both import and export documentation.
• Communicate effectively with transport carriers, courier services, freight forwarders, and customs officials to guarantee timely shipment handling.
• Organize local transport and dispatch tasks, including scheduling pickups and deliveries.
• Maintain precise records of logistics activities such as Proof of Delivery, export permits, invoices, and other shipping paperwork.
• Ensure organized filing, storing, and easy retrieval of shipping and customs documents.
• Compile logistics reports and summarize performance metrics regularly.
• Support the resolution of shipment inconsistencies, delivery problems, and transportation issues.
• Work closely with various internal teams to ensure efficient logistics processes and enhance service quality.
• Carry out additional tasks and responsibilities as assigned by management.

Qualifications and Eligibility

The position is open to all eligible candidates ready to contribute effectively to logistics operations.