Master Data Management Coordinator

About the Role

We are seeking two Master Data Management Coordinators for a client located in North Dublin. This role involves overseeing and maintaining accurate commercial data within the Oracle system, including customer, vendor, item, and pricing master data. The coordinators will ensure data quality by applying controls under general supervision, adhering to business rules, data definitions, and integrity constraints. Experience managing high volumes of data and the ability to consistently meet daily key performance indicators (KPIs) are essential.

Key Responsibilities

• Manage creation and upkeep of customer, vendor, item, and pricing master data within Oracle.
• Handle all email communications in the team inbox and manage workflows through Teams and Mendix systems.
• Perform root cause analysis on daily process issues and handle queries efficiently.
• Collaborate with Strategic Business Units (SBUs), internal customers, and support teams to uphold Service Level Agreements (SLAs).
• Update data and processes as needed to align with changes in business structure or operations.
• Process data accurately and efficiently, ensuring first-time correctness and timely completion.
• Maintain regular communications with stakeholders to drive best practices.
• Comply fully with all Data Management audit protocols.
• Support Remedy Ticket resolution efforts by working with support teams on system and data issues.
• Assist in generating regular and ad-hoc management reports concerning master commercial data.
• Document detailed work instructions and procedures.
• Record daily performance metrics diligently.
• Contribute to advancing Data Management strategy and productivity.
• Build and nurture trusted, collaborative relationships to enhance employee engagement.

Requirements

• At least 2 years of experience working with ERP systems, preferably Oracle.
• Solid understanding of master data management within an ERP context.
• Proven experience handling large volumes of data in a fast-paced processing environment.
• Results-oriented with a strong drive to meet targets.
• Demonstrated initiative, strong interpersonal skills, a keen eye for detail, and effective communication abilities.
• Self-motivated with the ability to work independently.
• Proficient computer skills, including Excel and Microsoft Office suite.